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My Inbox has vanished, and I can't open it.

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  • 1 has this problem
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  • Last reply by Seijuu

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On opening Thunderbird, I am presented with the initial greeting page, but cannot access my inbox at all. I am now using another computer in order to communicate with Mozilla support, since most answers require that one receive an email response, and I am unable to receive or access any emails on my principal computer.

How can I regain access to my Inbox?

On opening Thunderbird, I am presented with the initial greeting page, but cannot access my inbox at all. I am now using another computer in order to communicate with Mozilla support, since most answers require that one receive an email response, and I am unable to receive or access any emails on my principal computer. How can I regain access to my Inbox?

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Hello,

I just need to confirm if it is only happening when you use Thunderbird?