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Manual update button in to 34.0 does not work

  • 5 replies
  • 22 have this problem
  • 3 views
  • Last reply by Wayne Mery

user1151009
user1151009
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I tried to manually update my laptop last night from 33.1.1 to 34.0. When I click on the 'Update to 34.0' button, it immediately changes to 'Restart to Update' - nothing was downloaded. I try clicking on the Restart button and nothing happens. I exit and re-start Firefox, and I'm still running 33.1.1. OS is Windows 8.1. I get the same results this morning on my desktop (Win 7).

Update - It now works on Windows 8.1, still doesn't work on Windows 7

I tried to manually update my laptop last night from 33.1.1 to 34.0. When I click on the 'Update to 34.0' button, it immediately changes to 'Restart to Update' - nothing was downloaded. I try clicking on the Restart button and nothing happens. I exit and re-start Firefox, and I'm still running 33.1.1. OS is Windows 8.1. I get the same results this morning on my desktop (Win 7). Update - It now works on Windows 8.1, still doesn't work on Windows 7

Modified by user1151009

Chosen solution

The page for downloading "All Systems & Languages" Firefox versions will give you the Firefox 34.0.5 version that sets the default search engine to Yahoo if you are in the US timezone area. If you are in the US timezone and haven't changed the default search engine then you get switched to Yahoo! and you would have to revert this change manually yourself and set Google as the default search provider via manage (change) search engines.

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All Replies (5)

FredMcD
FredMcD
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Download Firefox Full Installer For All languages And Systems {web link}

cor-el
cor-el
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Chosen Solution

The page for downloading "All Systems & Languages" Firefox versions will give you the Firefox 34.0.5 version that sets the default search engine to Yahoo if you are in the US timezone area. If you are in the US timezone and haven't changed the default search engine then you get switched to Yahoo! and you would have to revert this change manually yourself and set Google as the default search provider via manage (change) search engines.

user1151009
user1151009 Question owner
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Thanks for the feedback. I already knew about the installer download, I was just looking to let the Firefox people know that there appeared to be an issue with their update. I checked my Windows 7 computer today and the update button works now. Thanks again.

MikeB-Cda
MikeB-Cda
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I'm getting the same thing (Restart button not working) trying to upgrade 34 to 35 on a Win 7 x64 desktop. Don't recall this happening going from 33 to 34. Manual shutdown/restart of Firefox leaves me in 34, with a repeated offer to update to 35.

Modified by MikeB-Cda

Wayne Mery
Wayne Mery
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Several users have reported this issue. Have you successfully updated to version 38, and have all your "Restart to Update"s worked since then, for example updating to 39?