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Are Firefox users aware of a bogus Firefox popup appearing at https://support.mozilla.org/en-US/kb/forget-button-quickly-delete-your-browsing-history?

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  • Last reply by James

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I was checking the changes info abt FF 33.1.1, clicked the link for the "Forget Button" and when I did so, a popup appeared, asking me to take a brief survey. I've been using the Net since the early 90s (I'm not a virgin abt these sorts of scams) and for reasons I don't understand, I clicked to take the survey, entering my email address before the survey appeared (I know, I know) - I am beyond angry at myself and embarrassed as hell that I am acknowledging it. One click for the survey and the popup disappeared. I received an email from mozilla.com and immediately knew who/what had sent it. I deleted it and have filtered it in Thunderbird from appearing in my inbox.

I was checking the changes info abt FF 33.1.1, clicked the link for the "Forget Button" and when I did so, a popup appeared, asking me to take a brief survey. I've been using the Net since the early 90s (I'm not a virgin abt these sorts of scams) and for reasons I don't understand, I clicked to take the survey, entering my email address before the survey appeared (I know, I know) - I am beyond angry at myself and embarrassed as hell that I am acknowledging it. One click for the survey and the popup disappeared. I received an email from mozilla.com and immediately knew who/what had sent it. I deleted it and have filtered it in Thunderbird from appearing in my inbox.

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Was it a http://www.surveygizmo.com link? as Mozilla does use it for survey reasons like for example this thread https://support.mozilla.org/forums/contributors/710805 and other threads like this old one https://support.mozilla.org/forums/contributors/708458 was about surveys from Mozilla.