Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

A website offers me to save a file as .xls, but when I try to save, it gets saved as .do file type?

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Santo_23

more options

The service website offers 3 options:

Save as csv Save as xls Save as xml

All 3 options when tried to save, saved as a .do file. Why is it so?

The service website offers 3 options: Save as csv Save as xls Save as xml All 3 options when tried to save, saved as a .do file. Why is it so?

All Replies (3)

more options

What is the "service website"?

more options

Did you try to add the correct file extension yourself when saving the file?

more options

The service website is of my internet service provider. I was trying to save my session history as an excel.