Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

IRS Website

  • 3 ردود
  • 2 have this problem
  • 114 views
  • آخر ردّ كتبه Paul

Why can I not access my IRS account using Firefox browser? I have to switch to Safari to sign in.

Why can I not access my IRS account using Firefox browser? I have to switch to Safari to sign in.

All Replies (3)

Hi

What happens when you try to view that site in Firefox? Is there any error message?

Yes. This is what I get.

Your request could not be completed ... We apologize but there seems to be an issue completing your request. Please try again in a few minutes. Return to IRS.gov home

Error from: https://sa.www4.irs.gov/ola/ Reference ID: 3.4a3b2f17.1759340467.269e3673

I spoke with IRS and they said open in different browser and I did in Safari and it worked. But I use Firefox for everything else.

Thank you.

I recommend reporting this issue to:

https://webcompat.com/

The team there should be able to look into this for you.

اطرح سؤالا

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.