Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

previous firefox

  • 1 (رد واحد)
  • 0 have this problem
  • 85 views
  • آخر ردّ كتبه Paul

i am trying recover my previous firefox account as my laptop went into down can you help . i have tried all options and it just sets up me a new account .

[email address]

[email address]

[mobile number]

i am trying recover my previous firefox account as my laptop went into down can you help . i have tried all options and it just sets up me a new account . [email address] [email address] [mobile number]

Modified by Paul

All Replies (1)

Hi Shane

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

I will remove your personal data from your question for your privacy and security as this is an open forum.