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Why was my account locked for security reasons?

  • 4 ردود
  • 5 have this problem
  • 151 views
  • آخر ردّ كتبه jonzn4SUSE

aha Lhma
aha Lhma

I can't log in to my account because it's locked for security reasons.

I can't log in to my account because it's locked for security reasons.

All Replies (4)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

BE CAREFUL!!! DO NOT RESET YOUR PASSWORDS!!! YOU WILL LOSE ALL SAVED INFO!!!

https://support.mozilla.org/en-US/forums/contributors/717330?last=89111

Modified by jonzn4SUSE

AliceWyman
AliceWyman
  • Top 25 Contributor
  • Moderator

See How to change or reset your Mozilla account password for reset options and frequently-asked questions.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
Like th

AliceWyman said
See How to change or reset your Mozilla account password for reset options and frequently-asked questions.

Like the previous user that reported this issue, I assume Mozilla security will not allow the user to change their password and force a reset.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

aha Lhma said
I can't log in to my account because it's locked for security reasons.

What options do you have at this point? Do you have the option to change your password or just reset? Post screenshot.

Modified by jonzn4SUSE