Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Lost all my data in my Mozilla Account

  • 1 (رد واحد)
  • 0 have this problem
  • 83 views
  • آخر ردّ كتبه Paul

Alex256343
Alex256343

I lost my saved, Passwords and Favorites after I clicked "forgot password" and changed my password. How can I get my old profile back! Plase help..

I lost my saved, Passwords and Favorites after I clicked "forgot password" and changed my password. How can I get my old profile back! Plase help..

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

When you use the forgotten password process, data that you have being synced between devices is erased.