Showing questions for topic:
  • Email and messaging

Open in conversation issues

I can see that there has been a reply or a messages was forwarded and when I right click for the menu "Open" may not even appear at times. When it does appear "Open in C… (lees meer)

I can see that there has been a reply or a messages was forwarded and when I right click for the menu "Open" may not even appear at times. When it does appear "Open in Conversation" is not always presented as an option even though there has clearly been conversation as I can locate reply's in the Sent folder. Sometimes it's there but when selected it opens a tab that only shows the email and none of the conversations. It's hit and miss and I can find no rhyme or reason. Any help would be greatly appreciated. Also, I would love to Testflight Thunderbird on Apple. Thanks, Sue

Open

Thunderbird wiped out a local mail folder

I keep my mail (both sent and received) in local mail folders. My server is gmail, and sent mail is put in gmail's sent folder by default. Every few months, I copy thos… (lees meer)

I keep my mail (both sent and received) in local mail folders. My server is gmail, and sent mail is put in gmail's sent folder by default. Every few months, I copy those messages to a local folder, and after I back them up, I delete the server copy.

What to my dismay, I discovered today that only the message headers, and not the messages were present in the local folder, though they had been when downloaded. Looking at the file sizes, I found the sent file to be 0 Kb, and sent.msf 255 Kb, when sent should have been around 60 Kb long.

I have been able to restore the messages from backup (whew!), but I have no idea how then sent file was wiped out. I know I did not do it.

Has anyone else had this happen? Is there a preventive measure I should take?

Open 7

my email for saved personal emails has disappeared

bold texti had a folder for emails for personal saved emails and i went to thunderbird email and it was gone i have checked my profile and that folder does not exist. i c… (lees meer)

bold texti had a folder for emails for personal saved emails and i went to thunderbird email and it was gone i have checked my profile and that folder does not exist. i checked my yahoo mail file and that folder does not exist

Open

cannot add one of three email addresses, using verified address, user name, and PW.

I successfully set up three of my Google Gmail addresses on Thunderbird. I tried to set up my fourth and primary Email address, which is on a Spectrum server, using the … (lees meer)

I successfully set up three of my Google Gmail addresses on Thunderbird. I tried to set up my fourth and primary Email address, which is on a Spectrum server, using the absolutely correct address, user name, and PW. Thunderbird will not accept it, saying there is an "authentication error", but not identifying what it is. How is it possible to fix an error, if no precise error is specified? Thanks for any help anybody can offer.

Phil (cpliechty@gmail.com)

Open 1

Account hub not showing Exchange options

Hi, My mail account was recently migrated to office365, and I saw that Thunderbird v145 and later supports this natively without the use of a plugin. However when I follo… (lees meer)

Hi,

My mail account was recently migrated to office365, and I saw that Thunderbird v145 and later supports this natively without the use of a plugin.

However when I follow the instructions to set this up I don't see the Account hub in the same way that's shown in the article.

https://blog.thunderbird.net/2025/11/thunderbird-adds-native-microsoft-exchange-email-support/

instead I see the one attached.

I've tried this on both Linux (ubuntu 24.04) and Window 11 both with my original profile and a completely blank installation. On Linux I've used both the Canonical supplied Snap (from the monthly/stable channel) and the download directly from thunderbird.net.

Any help appreciated.

Open 3

Cannot delete or move a message from Inbox - macOS, Exchange server, Tbird 150.0.2 (aarch64)

There is a message in my Inbox that cannot be deleted or moved. I've tried re-starting Firefox several times to no avail. The stubborn message is actually completely bla… (lees meer)

There is a message in my Inbox that cannot be deleted or moved. I've tried re-starting Firefox several times to no avail.

The stubborn message is actually completely blank when viewed in Tbird. Also - the stubborn message has already been moved to another folder where it can be read (i.e. message contents available). Yet - this stubborn "ghost" mail message will not disappear from my Inbox!?

I am connected to an Exchange email server - one of the "shared" servers administered by Microsoft.

I had hoped to get away from the insanity of Outlook, but it seems when it comes to email, there is no escape!

And finally FWIW, When I view my Inbox in "Web Outlook", there is no "stubborn ghost message" in the Inbox - the message is where I moved it.

Opgelos 4

Lost all saved email data

A few days ago I lost all of my saved email messages, plus "sent" emails, and "deleted" emails. I had important information stored there for future use. I am hoping to … (lees meer)

A few days ago I lost all of my saved email messages, plus "sent" emails, and "deleted" emails. I had important information stored there for future use. I am hoping to be able to retrieve it. Any help would be appreciated. Thank you!

Open 11 153

Is this "threading"?

Two identical spam emails came in, and I deleted both from my Inbox. Both had attachments. Deleting them moved them to the Trash folder. When I went to the Trash folde… (lees meer)

Two identical spam emails came in, and I deleted both from my Inbox. Both had attachments. Deleting them moved them to the Trash folder. When I went to the Trash folder, I found both emails had been combined into one file. Is that "threading"? I don't want any emails to be combined together EVER. Previously I had checked the "Unthreaded" box in Settings; so if this was threading, why did it happen?

Another question: I couldn't find anything to do with this combined file but to delete it. Did the act of deleting it also delete the attachments, which probably contained viruses?

This "threading" business has been going on for years now. I always check the options that supposedly disable it, but then it keeps happening.

Open 3

adding an email

I am trying to add an email address to thunderbird it is an outlook email address [edited]@outlook.com I have checked the address and the password and both are correct ho… (lees meer)

I am trying to add an email address to thunderbird it is an outlook email address [edited]@outlook.com I have checked the address and the password and both are correct however thunderbird says that the configuration is incorrect and will not accept it. also I have it open in another browser window will that cause problems ?

Open 1 1

Insert today's date in body of message

I am using Mail Merge to send messages, and want to have the date in the body of the message change to the date I actually send the email. Or I have a draft email that I… (lees meer)

I am using Mail Merge to send messages, and want to have the date in the body of the message change to the date I actually send the email. Or I have a draft email that I eventually send. Is there a field that will insert today's date (to compensate for me forgetting to change the date manually)?

Open 1 1

Unable to add personal Hotmail/Outlook.com 🥹 _ Any help is appreciated❤️

Unable to add personal Hotmail/Outlook.com account via IMAP with OAuth2 Hi, I'm unable to add my personal Microsoft account (@hotmail.com) to Thunderbird via IMAP despite… (lees meer)

Unable to add personal Hotmail/Outlook.com account via IMAP with OAuth2 Hi, I'm unable to add my personal Microsoft account (@hotmail.com) to Thunderbird via IMAP despite trying every solution I could find. My setup:

Thunderbird (latest version), macOS Sequoia 15.6.1 Account: personal @hotmail.com

What I have tried:

Manual IMAP configuration with both smtp-mail.outlook.com and smtp.outlook.com as outgoing server OAuth2 authentication — the Microsoft login window opens, I successfully log in, but Thunderbird still throws "Unable to log in at server" Enabled cookies for all Microsoft domains (outlook.com, login.live.com, login.microsoftonline.com) in Privacy & Security settings Enabled 2FA on my Microsoft account and generated an App Password, then tried with Normal password authentication — same error Toggled the experimental Account Hub off and on, tried both the new and old account creation flows Restarted Thunderbird multiple times between attempts

What works: My institutional Microsoft 365 account (@hnu.de) connects and syncs perfectly with identical IMAP/OAuth2 settings. The issue appears to be specific to personal Hotmail/Outlook.com accounts. Has anyone successfully connected a personal Hotmail account recently? Any help is appreciated.

Open 1

Unable to get messages from GMAIL

Trying to get the mobil version to work. Can the mobil version coexist with the PC version? I tried leaving messages on server, but no joy. Got through the setup OK, but … (lees meer)

Trying to get the mobil version to work. Can the mobil version coexist with the PC version? I tried leaving messages on server, but no joy. Got through the setup OK, but the mobile version want a signon to Google

Open 1

Stored Gmail email are empty

I use Thunderbird to store loacally some email from gmail and delete it from the online server. Until october last year it was working flawless, to day I need to read an … (lees meer)

I use Thunderbird to store loacally some email from gmail and delete it from the online server.

Until october last year it was working flawless, to day I need to read an old email and I discovered that locally since october of some email is only stored the subject and somtime I only have the ticker that increase in the stored email email, but there is either not title or subject. I didn't change any setting in my computer or in the antivirus,, the only thing is that I perform the update of thunderbird as usual. Is it possible to recover these emails or they are gone forever?

Best regards

Open 3 54

I am trying to reinstall Thunderbird but cannot re-enter my Emails because Google is taking over

I am trying to re-install THUNDERBIRD I have done this several times before but Google is causing problems When I reenter my Name email address and password Thunderbird … (lees meer)

I am trying to re-install THUNDERBIRD I have done this several times before but Google is causing problems When I reenter my Name email address and password Thunderbird finds the email but then it takes me to google and I have to click allow but then it takes me back to the email install and then tells me it cannot find the Email address with the settings

THE SAME SETTINGS IN FOUND 1 MINUTE EARLIER

I have 2 email addresses and it does the same with both so Thunderbird does not now work on a Computer that I have used Thunderbird for Years

Open 5 9

In Thunderbird can archived messages be sorted by date archived?

I accidentally archived multiple messages today that I had deliberately kept in my inbox for attending to later. My archive folder is set to "All Mail" unfortunately. Can… (lees meer)

I accidentally archived multiple messages today that I had deliberately kept in my inbox for attending to later. My archive folder is set to "All Mail" unfortunately. Can I sort the messages in All Mail by date archived? It will be a massive task for me to find them otherwise as the messages I want to retrieve are up to 2 years old

Open 1

送受信メールが消えた - Sent and received emails have disappeared

送受信メールが表示されなくなりました。 テストメールの送受信は問題なくできていますが、thunderbirdメールソフトには表示されません。 XserverにWEBメールは生きています 表示されない問題を解決するためにAIに聞いたところ、「受信トレイ→右クリック→最適化」を実行したが、それまで表示されていた過去の受信メールがすべて消えまし… (lees meer)

送受信メールが表示されなくなりました。 テストメールの送受信は問題なくできていますが、thunderbirdメールソフトには表示されません。 XserverにWEBメールは生きています 表示されない問題を解決するためにAIに聞いたところ、「受信トレイ→右クリック→最適化」を実行したが、それまで表示されていた過去の受信メールがすべて消えました。 本体からメールが消えたのかAIに改めて聞いたところ、画像の「INBOX」の状態になり、消えてしまった可能性が大きいとの回答でした。 ウィルスバスターを導入しているので、それが干渉した可能性も考えられます

対策として「アカウントを削除して、新たに設定しダウンロードを提案されました。この方法で復活するでしょうか

https://g.co/gemini/share/6a7da4881c86

Open 1 9