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I apologize for the subject line, but there is no better way to describe the problem....

I've been using Thunderbird for a few months now and it has mostly worked well. Then this afternoon I was reading my mail in the Unified Inbox and I noticed something very odd. I had a number of emails showing in the header list with the same "From" and various subject lines. On the face of it, that wouldn't describe any weird behavior except that I noticed the subject lines absolutely didn't match the "From" information.

As I would go to read these emails, the email itself would be correct in the preview pane -- including showing the correct sender name and email -- but the "From" information in the header list pane would still be wrong.

I'm sorry that I can't post a screenshot to make this more clear because there is just too much personal information on screen. But these emails are from several different senders, received by several different email accounts. Everything is correct except that the "From" shown in the header pane is wrong. This is very obvious to me because I normally run entirely in the Unified Inbox with the emails sorted by the "From" information

One example is an email that is actually from "U.S. Department of Veterans Affairs <do-not-reply@notifications.va.gov>" which Thunderbird displays correctly in the preview pane (where I usually read my emails) and if I open the email itself, but the header pane says this email is From "Prepper-co <joshua@prepper-co.com>"

Another example is an email that is actually from "USPS Customer Support <uspscustomersupport@usps.gov>" but the header pane says it is from "Rainier Arms

These two examples were received in different email accounts that aren't even on the same server. I have other emails from these same senders that are shown correctly

I found this problem while using 150.0 (64-bit), which said 150.0.1 was available, so I restarted Thunderbird and it updated to 150.0.1 (64-bit) but the problem is the same.

I select multiple messages to delete, and it doesn't delete all of them. I have to go back and select again to delete the remaining messages. Sometimes more than once.

Thunderbird 149.0.2 trashed my inbox emails on iMac Sonoma. Need to recover Inbox, about 2-3 thousand messages.

When I saw it put all inbox into trash, I tried to direct the files back to the Inbox but Thunderbird then deleted all trash. HELP.

I am currently avoiding putting anything into trash.

<X@nutechcapital.com>

(PII redacted by moderator)

Hi all,

Unfortunately I deleted a folder, containing a lot of subfolders from my Local Folders. If possible I would like to restore the folder, including the subfolders.

Any help is much appreciated.

Kindest regards, Leo.

When I open my Inbox on Thunderbird for Android, the notifications are still displayed even after I close out of the app. So I have to always go back and manually swipe away all the notifications.

In my INBOX folder I have a number of subfolders that I use to filter my client email into. Lately I can't remember how to create and add anew folder to the INBOX. I used to simply click on either my account name (IMAP)or the INBOX folder (I can't remember which one) then right-click and add new folder.

Also I have noticed that the dialogue window seems to be cutting off two buttons in the lower edge of the window (see image attached).

i can't seem to copy and paste so, here goes: what i see that i send Our Blended Rates: ≤ 100,000 5.14% 100,000 to 1,000,000 4.64%

Now when i send it---it looks like this

≤ to 100,0000 5.14% 100,000 to 1,000,000 4.64%

No longer aligned. Thank you

I didn't knowingly make any changes in Thunderbird, but my Sent folder says there are 2,669 messages in the folder, but displays an envelope and No message found. I upgraded to the latest version. How do I fix this?

(I haven't had time to move all functions to another drive.)

Extech

The sorting of the Recent Destinations menu has changed and is now no longer usable. It is not sorted by most recent or any other obvious order. It now takes me more time to scan through the list to find what I want when it used to be a very useful/quick tool. Anyone else notice this new issue? Thanks!

Hi have various hotmail and live accounts already active in Thunderbird. Tonight, I tried to add a new hotmail account for my mom. The hotmail account is active and working well using the microsoft web browser.

I tried to add the new email to Thunderbird and in the first stage a green box with a checkmark appears " saying Configuration found in mozilla database.

IMAP box says: Incoming Imap SSL/TLS outlook.office365.com

Outgoing SMTP STARTTLS smtp-mail.outlook.com

username xxxxx.hotmail.com

I press done, and a yellow box appears saying "Unable to log in at server. Probably wrong configuration, username or password. Now I did notice on my other hotmail accounts in Thunderbird, the outgoing says: smtp.office365.com and NOT smtp-mail.outlook.com I tried making the new account exactly like my other 5 live/hotmail accounts. Outgoing> smtp.office365.com. And still no go. The new email addy won't connect.

So I thought, maybe it's a bad email or the way I created it. So I created a NEW hotmail email address and same thing. Followed all the steps and same yellow non connect error box appears. The setup in the picture is exactly like my other accounts - and they all work fine. Has anyone tried to add a hotmail addy recently? I never had these issues when I set up the other addresses 4 or 5 years ago. Thanks guys

I had just started utilising Folders. Today I wanted to move an important email where I could easily find it again. I created a new folder, went to the inbox, clicked on the email in question and moved it to the new folder.

Then I went to the new folder to check that it was there safely and it was and I shut down my laptop.

Later I got home to start work. I looked for the file and the folder was empty. I ran the search that I had run previously and it now returned nothing found. The email had vanished.

I moved some rubbish emails to the same folder, none of them arrived there, all have disappeared and are not to be found in the deleted folders either.

Really annoying and frankly a deal breaker for using this software going forward without a satisfactory solution.

Running Linux Mint on a Lenovo ThinkpadT490 Many thanks

I have had to replace my laptop and am trying to set up my new one with an existing outlook account on the new device.

It is a Windows 11 device.

I have used the exact server settings etc from my old lap top for the outlook account but get a variety of error messages.

I have explored the use of the Account Hub and also switched that off/on. Same situation.

I attach five screen captured images so far. The first is the version of TB. The second is the window that appears when the account tries to connect and thirdly the small pop up that appears bottom right hand corner of laptop. The remaining two show the server settings and that they passed the connection test.

Other email accounts (gmail & yahoo) have both been set up on the new device and work well.

The account worked on the old laptop and continues to do so. I have set up the outlook account with, to the best of my knowledge, the same settings. The old lap top was a windows 10 device. The new laptop does not have a third party antivirus on it.

I am baffled as to what is happening and what I should do next. Any advice would be great.

Hello! Over the last few years, I was using Owl Exchange to access my school and work email accounts which couldn't be added regularly.

Now that I've upgraded, I'm not able to add these accounts using the EWS method. I run into all kinds of errors, or Thunderbird is unable to detect the kind of account.

Yet, my existing IMAP accounts work great with Owl. How can I easily convert these to work with Thunderbird EWS natively?

New email account successfully added on a pc and an android phone. However, Thunderbird fails to add the same account on a different pc. All details are correct. Please help

I've tried setting up Thunderbird archiving according to the documentation to save archived messages locally, and in the same hierarchy they had when I archived them. That is, if I have:

INBOX

   Box1
   Box2

... etc. then archiving would create a parallel structure in Local Folders

However, this isn't working.

I select "Keep message archives in Other (Archives on Local Folders).

For "Archive Options" I select "A single folder", "Keep existing folder structure of archived messages" and "Recreate inbox folder".

However, when I archive something, Thunderbird just creates a folder "2026" (this year) and puts the message in there.

Why are my settings NOT working?

- Tim

I am using Thunderbird on a Macbook Pro 13-inch mid-2012, in a POP3 account

Thunderbird 140.10 is generally running fine, except that some sub-folders are not visible in my Thunderbird email tool view. I have a hierarchical

I have tried repairing the parent folders, but that had no effect.

The corresponding .sbd files are clearly visible in ~/<user>/Library>/<profile>/Mail/Local Folders/pop-server.<account> and being backed up in Time Machine backups.

Curiously, there is a much-truncated replica of some .sbd folders in Local Folders named /<folder-name>.sbd, all dated in 2013, yet the folder was created in 2017. I presume these refer to an update of Thunderbird that left some trash, and of no consequence. These are parallel to Archives and Archives.msf files.

Please advise on how to disambiguate this structure and recover views of existing mail folders not being displayed.