Thunderbird Community Forum

Thunderbird Version 102.14.0 When in the Folders, Unread Folders only view and selecting a specific user folder in the Folders pane which contains a specific unread user email, then selecting a specific user email within the folder in the Emails pane, if the All Folders view is selected, then deselected, the specific folder location (which was highlighted) of the specific email being viewed in the Read pane is lost if there are no unread emails remaining. There are multiple ways in which losing the specific folder location of a specific email is lost.

Another more general condition. With no unread emails, view All Folders only. Select a specific Folder. Select a specific email within the Folder. Switch to Unread Folders and deselect All Folders. Select All Folders again. Although the specific email is still selected and in the Read pane, there is no indication as to it's specific folder location in the Folders pane.

How can the specific folder location of a specific user email be determined after it's status has changed to Read? For a specific email, the "Location" column in the Emails pane would be a logical choice, but it is blank and contains no information. This question is also not related to the Thunderbird app folder locations such as Profile. This question is a functional question about Thunderbird email attributes.

HELLO! I'm having a problem with some messages. If I receive a message and the program places it in the "Offers" section, then when I try to move it to the "Inbox" section, it disappears. And I can't find it anywhere! This isn't just a problem with the latest version of Thunderbird, but has been for a long time. Today I received several messages from my bank that the program classified as "Offers," but when I tried to move them to the "Inbox" section, they disappeared!! Where are they? It's very frustrating because now these messages aren't even on the server!

how do you get back to email inbox from an open email without having to scroll backward through countless previous openings to get back to inbox and click to reveal it again

Two identical spam emails came in, and I deleted both from my Inbox. Both had attachments. Deleting them moved them to the Trash folder. When I went to the Trash folder, I found both emails had been combined into one file. Is that "threading"? I don't want any emails to be combined together EVER. Previously I had checked the "Unthreaded" box in Settings; so if this was threading, why did it happen?

Another question: I couldn't find anything to do with this combined file but to delete it. Did the act of deleting it also delete the attachments, which probably contained viruses?

This "threading" business has been going on for years now. I always check the options that supposedly disable it, but then it keeps happening.

the default font for writing texts is too small for me to easily read. Yet when I send the message the text size too large, How do I control these font sizes independently

Hello, I have the latest version of Thunderbird. I have a problem for 2 weeks and every day I'm working to solve this problem. I have 17 accounts and Thunderbird shows me only 15 accounts. It hides 2 yahoo accounts. If I add other not yahoo account, there are no problems, I can add them. But if I add a yaoo account, Thunderbird doesn't show it/them on Unified folders. I see them only on All folders. Thanks for your help.

I licked on the bottom for "Trash mails control" under "Tools/Utilities", and then "Delete e-mails as Trash in the Map" by mistake. (I try to translate here, but may be not correct since I just have the program in Norwegian). All mails in Inbox are gone - and I at once checked my Mail Server by One.com - but everything was gone there too. Are there any way to get them back??

Bjørn Vegard [edited email from community support forum]

Years ago I used Thunderbird and for some reason stopped. I have a vague memory that there was a problem either with T-Bird itself or my installation of it. Can I see a demonstration before I elect to install Thunderbird now?

I was working busily in Thunderbird email, where I have a number of subfolders under "All Mail" where I store replies and such. One of the most important subfolders (which itself has many subfolders) has suddenly disappeared. I've looked manually through other subfolders, to see if I somehow moved it by accident, to no avail. Is there a way to search for a subfolder, or can anyone suggest where it might have gone?

Good morning,

this morning, after logging into my Thunderbird account, all my subfolders from my main account were in the "Trash" folder, and there was no correspondence in them. Folders named "V 2" also appeared in the Trash folder. Could you please advise if it's possible to restore these correspondence and folders to their previous state? I also tried using the "repair folder" function, but it didn't work.

Best regards and have a nice day.

Hello,

A folder (Local Folder) shows that I have 20 UNREAD messages. I don't care about them and want to mark them all as READ right away, so I right-click on the folder and select “Mark all folders as read,” but NOTHING happens! I search for the “unread” ones, it finds them, I select them all and right-click, but no options are available! What’s the point of the search and multiple selection in this case?

Please either tell me how to do this in a single step or fix these usability bugs.

Best regards

None of your "topics" addresses my issue at all. Where is your user manual? I'm trying to figure out how your "retention" works. Also how to get a message filter to run on a specific folder daily.

Thanks, Saroj Gilbert

Hello. Something strange happens in my emails. I read and/or delete an email and then at the bottom of any saved emails, the following shows up: no "from", no "subject" and no "recipient. It only shows 12/31/1969 5:00 pm. It is almost impossible to delete it. If I am lucky, it might finally disappear after closing Thunderbird and starting it again, several times. Becoming very much a nuisance. Thank you.

I have had to replace my laptop and am trying to set up my new one with an existing outlook account on the new device.

It is a Windows 11 device.

I have used the exact server settings etc from my old lap top for the outlook account but get a variety of error messages.

I have explored the use of the Account Hub and also switched that off/on. Same situation.

I attach five screen captured images so far. The first is the version of TB. The second is the window that appears when the account tries to connect and thirdly the small pop up that appears bottom right hand corner of laptop. The remaining two show the server settings and that they passed the connection test.

Other email accounts (gmail & yahoo) have both been set up on the new device and work well.

The account worked on the old laptop and continues to do so. I have set up the outlook account with, to the best of my knowledge, the same settings. The old lap top was a windows 10 device. The new laptop does not have a third party antivirus on it.

I am baffled as to what is happening and what I should do next. Any advice would be great.

My mom needs help accessing her emails she had acs internet and had to cancel the service for 4 months and her email is X@ptalaska.net and she has the service again with acs and woukd like to have the back emails resent.

Please reach out to her through her email thank you for your help and time

(PII redacted by moderator)

The sorting of the Recent Destinations menu has changed and is now no longer usable. It is not sorted by most recent or any other obvious order. It now takes me more time to scan through the list to find what I want when it used to be a very useful/quick tool. Anyone else notice this new issue? Thanks!

Does clearing up disk space from this option(see image) delete the emails from server as well? I have attached the image, if I were to delete the emails from this option will it delete the emails from the server as well? and additionally I couldn't find the manual triggering of "Compact Folders".