Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox will not open at all. Receive crash report every time.

  • 1 antwoord
  • 5 hierdie probleem
  • 4 views
  • Laaste antwoord deur kobe

WISH-TV
WISH-TV
more options

Crash ID: bp-02f93354-d03e-4e19-846c-42d932131023

I am running windows 7 (64bit). Firefox was installed via GPO (version 22). I am trying to update firefox to version 24, however midway thru install I received the above crash report. Firefox will not open at all! I have uninstalled/reinstalled as admin, still no luck. I have pulled the PC off of the domain and logged into as local admin. I have uninstalled/reinstalled and still received the crash report. I boot to safe mode and attempted all of the above, and yet still received the crash report. I'm at a loss here, any help is appreciated.

Crash ID: bp-02f93354-d03e-4e19-846c-42d932131023 I am running windows 7 (64bit). Firefox was installed via GPO (version 22). I am trying to update firefox to version 24, however midway thru install I received the above crash report. Firefox will not open at all! I have uninstalled/reinstalled as admin, still no luck. I have pulled the PC off of the domain and logged into as local admin. I have uninstalled/reinstalled and still received the crash report. I boot to safe mode and attempted all of the above, and yet still received the crash report. I'm at a loss here, any help is appreciated.

All Replies (1)

kobe
kobe
more options

Can you try to create a new profile, and or firefox safe mode.

SEE THE below 2 articles.