Web page not showing
Hi when I go to a website it doesn't display the page content, so then I come out of Firefox and go back in it displays the page. this happens randomly. I have cleared the cache and 2 mins browsing it may happen again. any idea why,
All Replies (3)
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
The Firefox cache temporarily stores images, scripts, and other parts of websites while you are browsing.
Note: This will temporarily log you out of all sites you're logged in to.
To clear cache and cookies, do the following:
- Tap the menu icon located at the top right corner. This is the icon with 3 bars. On older Android devices you'll have to press the hardware menu key and then tap More.
- Tap Settings.
- After that, you will be taken to the settings screen. In the settings screen, look under the section Privacy & Security and select Clear private data.
- You will then be taken to a list of what can be cleared. Select the following 2 for deletion:
- Cookies & active logins
- Cache
- After those have been selected, tap the Clear data button to actually clear the cache and cookies.
Did this help you with your problems? Please let us know!
like I said I have already been clearing like you said. the problem still happening. it finds the website but doesn't display anything so why dose it display straight away when I go back in?
Hi feel4real
Sorry to hear about this. Some questions that will help us help you:
1.. you are running Firefox 21 for Android right (just have to be 100% clear here, sorry for asking the obvious :-) !)
2. Which device are you using?
3. Which websites(s) are giving the problem?
The reason I ask these questions is that some devices with some chipsets and some websites have bugs/issues with Firefox for Android
Thanks!
...Roland
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