Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why, when I try to upgrade to 8.0.1, do I still end up with the same version, and a message that says "You're not on the latest version of Firefox. Upgrade today to get the best of the Web!"?

  • 3 antwoorde
  • 18 hierdie probleem
  • 7 views
  • Laaste antwoord deur cor-el

more options

Yesterday I tried to upgrade to 8.0.1 twice. Both times the upgrade process seemed to be working. I downloaded files, clicked on install, it told me it's "housekeeping" (removing the old version?), but in the end, I'm still running the same older version.

I upgraded at home on my laptop, no problem.

Yesterday I tried to upgrade to 8.0.1 twice. Both times the upgrade process seemed to be working. I downloaded files, clicked on install, it told me it's "housekeeping" (removing the old version?), but in the end, I'm still running the same older version. I upgraded at home on my laptop, no problem.

All Replies (3)

more options

You appear to be using the latest version.

You may be seeing the old Start Page, though (google.com/firefox). If you restore the default home page, you should stop getting incorrect update notifications, which are supposed to be being directed towards Firefox 3.x users.

more options

It's not the home page, it's the whole browser. It didn't change to the new one like in the picture.

more options

Gekose oplossing