Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

After installing firefox 3.6.15 I can not run any videos on web sites like you tube using a macbook pro

  • 4 antwoorde
  • 118 hierdie probleem
  • 1 view
  • Laaste antwoord deur ctoII

more options

I have a macbook pro. Firefox had run well for years, but after downloading firefox 3.6.15 I can not run any videos from web sites like You tube or Itunes.

The web page loads but the video window does not show up, nor any controls

When I tried to run a trailer from Itunes the sound was there but not the video.

My pluins are up to date.

I have a macbook pro. Firefox had run well for years, but after downloading firefox 3.6.15 I can not run any videos from web sites like You tube or Itunes. The web page loads but the video window does not show up, nor any controls When I tried to run a trailer from Itunes the sound was there but not the video. My pluins are up to date.

Gekose oplossing

I had the same issue and it seems Adobe Flash Player 10.2 is the Culprit. Revert back this version and it all seems to work properly again.

Lees dié antwoord in konteks 👍 5

All Replies (4)

more options

Gekose oplossing

I had the same issue and it seems Adobe Flash Player 10.2 is the Culprit. Revert back this version and it all seems to work properly again.

more options

Thanks for the suggestion. I went back to Flash Player 9 and videos are running again. Thanks

more options

How do you go about downloading an earlier version of Flash player? cy204

more options

I still had the dmg file from Flash Player 9. I deleted Flash player 10.2, and reinstalled 9. Works fine.

Gewysig op deur ctoII