Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.
In die argief

Chatroom applet turns black when attempting to load

dashton

Firefox 3.16.10.

I am able to log into the site, then when the chat window/applet is loading at some point it turns black.

I have updated Java, found a Java Virtual Machine download, removed older versions of Java console but no change.

Firefox 3.16.10. I am able to log into the site, then when the chat window/applet is loading at some point it turns black. I have updated Java, found a Java Virtual Machine download, removed older versions of Java console but no change.

All Replies (2)

You can try to enable "Direct Connection" in the Java Control Center:
Control Panel > Java > General tab > "Network Settings...": "Direct Connection" (enable)

See also http://kb.mozillazine.org/Java

I went to Control Panel -> Java -> Advanced -> expand Security, go to -> General and checked the box that said "Use SSL 2.0 compatible ClientHello format" and everything started to work as normal. You should give it a try but I'm not a computer expert.