Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Hierdie gesprek is gesluit. Vra asseblief 'n nuwe vraag as jy hulp nodig het.
Locked

I have been hacked for three years people mining crypto

Firefox Undefined
Kiki replied 6 ure gelede
Duane Cauchi
Duane Cauchi

Please end this I can't live like this [[Knowledge Base Article|Get Support | Mozilla Support Topic:Browser Performance Question: Firefox videos stutter and freeze on Windows 10, even with high-speed internet. Details: • Browser: Firefox latest version • OS: Windows 10 up-to-date • Internet: 100 Mbps, stable connection • Issue: Videos on YouTube and other sites are choppy, with frequent freezing and buffering. • Troubleshooting: Cleared cache and cookies, disabled all add-ons, updated graphics drivers. • Impact: Unable to watch videos smoothly, disrupts work and entertainment. • Request: Need specific steps to diagnose and fix the issue, as general troubleshooting hasn't helped. • Follow-up: Will test any provided solutions and report back with results.]]

Please end this I can't live like this [[Knowledge Base Article|Get Support | Mozilla Support Topic: Browser Performance Question: Firefox videos stutter and freeze on Windows 10, even with high-speed internet. Details: • Browser: Firefox latest version • OS: Windows 10 up-to-date • Internet: 100 Mbps, stable connection • Issue: Videos on YouTube and other sites are choppy, with frequent freezing and buffering. • Troubleshooting: Cleared cache and cookies, disabled all add-ons, updated graphics drivers. • Impact: Unable to watch videos smoothly, disrupts work and entertainment. • Request: Need specific steps to diagnose and fix the issue, as general troubleshooting hasn't helped. • Follow-up: Will test any provided solutions and report back with results.]]

All Replies (1)

Kiki
Kiki
  • Top 25-bydraer
  • Locale Leader
  • Administrateur
  • Moderator
Mozilla Staff

Hi Duane,

This forum is intended to help users with Mozilla products, such as Firefox. Your question appears to be outside the scope of our support forum, so as a moderator, I’m going to lock the thread and mark it as off-topic. Please see Mozilla Support rules and guidelines for more information.

If you believe this was a mistake, feel free to submit a new question with additional details.