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Openreach recently installed fibre broadband to my home and since then I'm able to receive emails from my provider, but unable to send or reply to messages from thunderbird.

Thunderbird Send and receive email
barnetoaklea replied 2 ure gelede
barnetoaklea
barnetoaklea

When replying to an email or sending a new mail I get the message :- An error occurred while sending mail. Server responded : You need to authenticate when sending mail from (ip address) Please check "message Recipient" and try again. How do I authenticate ? Thanks140.7.1

When replying to an email or sending a new mail I get the message :- An error occurred while sending mail. Server responded : You need to authenticate when sending mail from (ip address) Please check "message Recipient" and try again. How do I authenticate ? Thanks140.7.1

All Replies (2)

Matt
Matt
  • Top 25-bydraer

you go to account settings and in the outgoing server(SMTP) entry you change the authentication to use a normal password.

barnetoaklea
barnetoaklea Vraag-eienaar

Hi Matt, thanks for your reply, The only options are:- Connection Security -None, Starttls or SSl/Tls 

  on "none" the  Authentication Method :- No Authentication, Password transmitted insecurely, Encripted password, Kereros, Gssp' NTLM

On starttls and SSL/Tls Authentication Method :- Normal Password, Encripted password, Kereros, Gssp' NTLM

I have it set to SSl/tls and "Normal Password"

But nothing seems to work.

Vra 'n vraag

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