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When trying to block spam emails, the prompt does not appear.

  • 4 antwoorde
  • 0 hierdie probleem
  • Laaste antwoord deur Matt
  • Opgelos

when trying to block emails of spam messages the prompt does not always appear

when trying to block emails of spam messages the prompt does not always appear

Gekose oplossing

What prompt?

Lees dié antwoord in konteks 👍 0

All Replies (4)

Gekose oplossing

What prompt?

In spam emails under "More"

The prompt to delete the email address.

I still have no idea.

On junk messages thunderbird puts a banner like so; The right end of the banner has the following two buttons. The learn more button opens the support document I link to below.

I suggest you have a look at the Thunderbird support document on junk/SPAM. You will note Thunderbird has no regard to the sender in managing SPAM beyond not considering email from those in your selected address books as SPAM. It certainly does not use the senders address to block anything. https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages

I look forward to your clarification on what it is we are discussing, because I do not think it is a native Thunderbird thing. Perhaps an addon or something injected from an antivirus product perhaps. They tend to do things like the malware they purport to protect us from.

Vra 'n vraag

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