hello I have bought with donation thundrbird, but is is in the wrong languange. I am installin g italian now, ant it asks me to contribute again. Can you reimburse the first payment thanks you laura bonanni
hello I have bought with donation thundrbird, but is is in the wrong languange. I am installin g italian now, ant it asks me to contribute again. Can you reimburse the first payment thanks you laura bonanni
Gekose oplossing
Thunderbird for Windows, macOS, Linux has always been free from the start.
https://support.mozilla.org/en-US/kb/thunderbird-faq https://support.mozilla.org/en-US/kb/thunderbird-faq#w_is-thunderbird-free
Is Thunderbird free? Yes! Thunderbird is open source software. Anyone can download and use the program for free, and view and modify the source code under the terms of the license.
As said the donation is optional and is not a requirement in order to download and use Thunderbird.
If you change your mind on the donation then see the FAQ on https://www.thunderbird.net/donate/
Can I request a refund? Your donation may be eligible for a refund. You must contact us within 15 days of payment date. If you believe this payment was made without your authorization, please contact us immediately. Donations made via ACH or SEPA direct debit are ineligible for refunds. Due to the nature of these transactions our policy prioritizes minimizing refund fraud. We appreciate your understanding. If you need assistance, please contact us. https://www.thunderbird.net/donate/help
All Replies (5)
it is the transaction AMERICAN EXPRESS. I have talk to them and they advised me to ask you for prompt reimbursement. tnx Laura
Just to help, Thunderbird is free, there is no purchase price. Users are encouraged to donate, but that is their choice; Thunderbird is free. You can download it at thunderbird.net.
not true it does not give me the free option there is an unavoidable pop . i was happy to donate anyway, but at least for the right product!
Gekose oplossing
Thunderbird for Windows, macOS, Linux has always been free from the start.
https://support.mozilla.org/en-US/kb/thunderbird-faq https://support.mozilla.org/en-US/kb/thunderbird-faq#w_is-thunderbird-free
Is Thunderbird free? Yes! Thunderbird is open source software. Anyone can download and use the program for free, and view and modify the source code under the terms of the license.
As said the donation is optional and is not a requirement in order to download and use Thunderbird.
If you change your mind on the donation then see the FAQ on https://www.thunderbird.net/donate/
Can I request a refund? Your donation may be eligible for a refund. You must contact us within 15 days of payment date. If you believe this payment was made without your authorization, please contact us immediately. Donations made via ACH or SEPA direct debit are ineligible for refunds. Due to the nature of these transactions our policy prioritizes minimizing refund fraud. We appreciate your understanding. If you need assistance, please contact us. https://www.thunderbird.net/donate/help
GRAZIE
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