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OneDrive On This Day

  • 4 antwoorde
  • 2 hierdie probleem
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  • Laaste antwoord deur Denys

tim.j.alcorn
tim.j.alcorn
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If I have taken photos in past years on a particular date, I get an email from Microsoft to review them. I normally do it on my phone, but today tried it from my computer. The path is "One Drive" "Photos" "Moments" and then "On This Day." If you click on the photos that in the graphic that looks like a movie strip, a montage of the photos shows up and you can also click on one. However, in Firefox, I click on a picture and the screen goes gray, but nothing ever loads. I thought it was a Microsoft issue so used their help function. The rep and I tried it, then cleared the cache, then tried it in a private setting. We got the same result every time. Then he tried it whatever Microsoft's browser is called and it worked just fine. They said it was a problem on the Mozilla Firefox end, so I'm reporting it. Please let me know if you can help me make it work. I don't like using anything except Firefox.

If I have taken photos in past years on a particular date, I get an email from Microsoft to review them. I normally do it on my phone, but today tried it from my computer. The path is "One Drive" "Photos" "Moments" and then "On This Day." If you click on the photos that in the graphic that looks like a movie strip, a montage of the photos shows up and you can also click on one. However, in Firefox, I click on a picture and the screen goes gray, but nothing ever loads. I thought it was a Microsoft issue so used their help function. The rep and I tried it, then cleared the cache, then tried it in a private setting. We got the same result every time. Then he tried it whatever Microsoft's browser is called and it worked just fine. They said it was a problem on the Mozilla Firefox end, so I'm reporting it. Please let me know if you can help me make it work. I don't like using anything except Firefox.

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Denys
Denys
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Hi,

Thank you for reaching out! Would you mind filing a compatibility bug report on WebCompat? That will let our team there look into the issue.

If you create a report, could you please also share the link here, so that we could keep an eye on it? If you are not comfortable enough with filing a report, just let us know (including the website's URL), and we'll do it for you.

Unfortunately, I haven't managed to reproduce the issue, since I don't use the Moments feature on desktop and my OneDrive does not seem to have such a tab.

Looking forward to your update!

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Denys
Denys
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Oh, sorry, now I got it. Here is the bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1987565

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Denys
Denys
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Hi,

The issue is currently fixed in Firefox 145, which is in Nightly. This version's release is scheduled for November 11, but I'll let you know in case the fix is deployed in one of the earlier versions.

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Denys
Denys
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Hi again,

The issue should now be fixed in Firefox 144, which is in Beta. This version's release is scheduled for October 14.

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Vra 'n vraag

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