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Is there a new problem with teceiving emails on POP, as they are completely mixed up with VADE Secure techy stuff? (bitdefender)

  • 3 antwoorde
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  • Laaste antwoord deur Wayne Mery

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Starting last night (11/8/25) all my incoming emails (when sent from the UK) are mixed up with tech text from Vade Secure cloud security system. However, 1 message sent for France has not been corrupted. Have you implemeted something in the POP servers or otherwise to cause this, please? An extract from in incoming email is below

X-VadeSecure-Status: clea . X-VadeSecure-Cause: gggruggvucftvghtrhhoucdtuddrgeeffedrtdefgddufeehvdejucetufdoteggodetrfdotffvucfrrhhofhhilhgvmecuqfgiuffgfgdpggftfghnshhusghstghrihgsvgdpgffpggdqvfetnffmvfetnffmnecuuegrihhlohhuthemuceftddunecunecujfgurhepfffhvffkufggtgfjsegrtdersgdttdejnecuhfhrohhmpefvrghlkhfvrghlkhcujfgvlhhpucdjucfuuhhpphhorhhtucevohhmmhhunhhithihuceonhhoqdhrvghplhihsegtohhmmhhunhhithihqdhnohhtihhfihgtrghtihhonhhsrdhtrghlkhhtrghlkhdrtghordhukheqnecuggftrfgrthhtvghrnhepieetueekhefgvdffhfetffehteetuefhfeehueduueeglefgtdekhfeffeduieefnecuffhomhgrihhnpehtrghlkhhtrghlkhdrtghordhukhenucfkphepfeegrddvgeeirdefvddrudehgeenucevlhhushhtvghrufhiiigvpedunecurfgrrhgrmhepihhnvghtpeefgedrvdegiedrfedvrdduheegpdhhvghlohepohhuthgsohhunhguqdgukhhimhdrvghurdhkhhhorhhoshdqmhgrihhlrdgtohhmpdhmrghilhhfrhhomhepnhhoqdhrvghplhihsegtohhmmhhunhhithihqdhnohhtihhfihgtrghtihhonhhsrdhtrghlkhhtrghlkhdrtghordhukhdpnhgspghrtghpthhtohepuddpmhhouggvpehsmhhtphdpghgvthdqufgrfhgvfghnshhusghstghrihgsvgdpghgvohfkrfepihgvpdhsphhfpehprghssh

dpughkihhmpehprghsshdpughmrghrtgepphgrshhspdhrvghvkffrpehouhhtsghouhhnugdqughkihhmrdgvuhdrkhhhohhrohhsqdhmrghilhdrtghomhdrpdhlvggrrhhnihhnghepthhruhgv

X-VadeSecure-Score: 0 X-VadeSecure-SID: 0755e6b1-185b03068736dc37 X-VadeSecure-Dom: oxcloud-pro-eu-1 Authentication-Results: oxseu-vadesecure.net;

iprev=pass policy.iprev=34.246.32.154;
spf=pass (sender IP is 34.246.32.154) smtp.mailfrom=no-reply@community-notifications.talktalk.co.uk;
dkim=none (message not signed);
dmarc=pass action=reject header.from=community-notifications.talktalk.co.uk;
arc=none;

X-OX-DMARC: pass (policy=reject) Received-DKIM: Success Received-SPF: Pass Received: from outbound-dkim.eu.khoros-mail.com ([34.246.32.154])

by oxseu3nmtai03p.internal.vadesecure.com with ngmta
id 0755e6b1-185b03068e7f6ea6; Tue, 12 Aug 2025 11:56:46 +0000

Received: from community.talktalk.co.uk (unknown [10.250.62.43]) by outbound-dkim.eu.khoros-mail.com (Postfix) with ESMTP id 3BE062802E8 for <jamountford@tiscali.co.uk>; Tue, 12 Aug 2025 11:56:46 +0000 (GMT) DKIM-Filter: OpenDKIM Filter v2.11.0 outbound-dkim.eu.khoros-mail.com 3BE062802E8 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=community-notifications.talktalk.co.uk; s=Lithium1701; t=1754999806; bh=WzRPXv69XTuYEGEzOIqU8E4/hxaqK7jmvtrLZi0nPwk=; h=Date:From:To:Subject:List-Unsubscribe:From:To:Cc: List-Unsubscribe; b=jSHk4T8tcfID7GkSErTCcWk+NuQ9LN384WPLyGwYJH9eKtkbapSm5V8IgZUr0/zpa CPvslCE5of0UbKn7g4WSRG/gFw7cQM1w4aYJLiPvh3msBdSu8nxgoGsLWKGZ4GxoHQ Pwp37kHa1lWc6yKn9ICt7hMHFfAFyisaP2BHe/mE= Date: Tue, 12 Aug 2025 13:56:45 +0200 (CEST) From: TalkTalk Help & Support Community <no-reply@community-notifications.talktalk.co.uk> To: jamountford@tiscali.co.uk Message-ID: <937eec64-b324-4616-8a22-1d4283a8a4dc.1754999806246@community.talktalk.co.uk> Subject: Mandisa-TT mentioned you in TalkTalk Help & Support MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_18113_418549683.1754999806243" List-Unsubscribe-Post: List-Unsubscribe=One-Click List-Unsubscribe: <https://community.talktalk.co.uk/t5/user/removeuseremailpage/user-id/35779/mail-message-tracking/ME8HKK9RSL2X51>


=_Part_18113_418549683.1754999806243

Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: 7bit

Starting last night (11/8/25) all my incoming emails (when sent from the UK) are mixed up with tech text from Vade Secure cloud security system. However, 1 message sent for France has not been corrupted. Have you implemeted something in the POP servers or otherwise to cause this, please? An extract from in incoming email is below X-VadeSecure-Status: clea . X-VadeSecure-Cause: gggruggvucftvghtrhhoucdtuddrgeeffedrtdefgddufeehvdejucetufdoteggodetrfdotffvucfrrhhofhhilhgvmecuqfgiuffgfgdpggftfghnshhusghstghrihgsvgdpgffpggdqvfetnffmvfetnffmnecuuegrihhlohhuthemuceftddunecunecujfgurhepfffhvffkufggtgfjsegrtdersgdttdejnecuhfhrohhmpefvrghlkhfvrghlkhcujfgvlhhpucdjucfuuhhpphhorhhtucevohhmmhhunhhithihuceonhhoqdhrvghplhihsegtohhmmhhunhhithihqdhnohhtihhfihgtrghtihhonhhsrdhtrghlkhhtrghlkhdrtghordhukheqnecuggftrfgrthhtvghrnhepieetueekhefgvdffhfetffehteetuefhfeehueduueeglefgtdekhfeffeduieefnecuffhomhgrihhnpehtrghlkhhtrghlkhdrtghordhukhenucfkphepfeegrddvgeeirdefvddrudehgeenucevlhhushhtvghrufhiiigvpedunecurfgrrhgrmhepihhnvghtpeefgedrvdegiedrfedvrdduheegpdhhvghlohepohhuthgsohhunhguqdgukhhimhdrvghurdhkhhhorhhoshdqmhgrihhlrdgtohhmpdhmrghilhhfrhhomhepnhhoqdhrvghplhihsegtohhmmhhunhhithihqdhnohhtihhfihgtrghtihhonhhsrdhtrghlkhhtrghlkhdrtghordhukhdpnhgspghrtghpthhtohepuddpmhhouggvpehsmhhtphdpghgvthdqufgrfhgvfghnshhusghstghrihgsvgdpghgvohfkrfepihgvpdhsphhfpehprghssh dpughkihhmpehprghsshdpughmrghrtgepphgrshhspdhrvghvkffrpehouhhtsghouhhnugdqughkihhmrdgvuhdrkhhhohhrohhsqdhmrghilhdrtghomhdrpdhlvggrrhhnihhnghepthhruhgv X-VadeSecure-Score: 0 X-VadeSecure-SID: 0755e6b1-185b03068736dc37 X-VadeSecure-Dom: oxcloud-pro-eu-1 Authentication-Results: oxseu-vadesecure.net; iprev=pass policy.iprev=34.246.32.154; spf=pass (sender IP is 34.246.32.154) smtp.mailfrom=no-reply@community-notifications.talktalk.co.uk; dkim=none (message not signed); dmarc=pass action=reject header.from=community-notifications.talktalk.co.uk; arc=none; X-OX-DMARC: pass (policy=reject) Received-DKIM: Success Received-SPF: Pass Received: from outbound-dkim.eu.khoros-mail.com ([34.246.32.154]) by oxseu3nmtai03p.internal.vadesecure.com with ngmta id 0755e6b1-185b03068e7f6ea6; Tue, 12 Aug 2025 11:56:46 +0000 Received: from community.talktalk.co.uk (unknown [10.250.62.43]) by outbound-dkim.eu.khoros-mail.com (Postfix) with ESMTP id 3BE062802E8 for <jamountford@tiscali.co.uk>; Tue, 12 Aug 2025 11:56:46 +0000 (GMT) DKIM-Filter: OpenDKIM Filter v2.11.0 outbound-dkim.eu.khoros-mail.com 3BE062802E8 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=community-notifications.talktalk.co.uk; s=Lithium1701; t=1754999806; bh=WzRPXv69XTuYEGEzOIqU8E4/hxaqK7jmvtrLZi0nPwk=; h=Date:From:To:Subject:List-Unsubscribe:From:To:Cc: List-Unsubscribe; b=jSHk4T8tcfID7GkSErTCcWk+NuQ9LN384WPLyGwYJH9eKtkbapSm5V8IgZUr0/zpa CPvslCE5of0UbKn7g4WSRG/gFw7cQM1w4aYJLiPvh3msBdSu8nxgoGsLWKGZ4GxoHQ Pwp37kHa1lWc6yKn9ICt7hMHFfAFyisaP2BHe/mE= Date: Tue, 12 Aug 2025 13:56:45 +0200 (CEST) From: TalkTalk Help & Support Community <no-reply@community-notifications.talktalk.co.uk> To: jamountford@tiscali.co.uk Message-ID: <937eec64-b324-4616-8a22-1d4283a8a4dc.1754999806246@community.talktalk.co.uk> Subject: Mandisa-TT mentioned you in TalkTalk Help & Support MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_18113_418549683.1754999806243" List-Unsubscribe-Post: List-Unsubscribe=One-Click List-Unsubscribe: <https://community.talktalk.co.uk/t5/user/removeuseremailpage/user-id/35779/mail-message-tracking/ME8HKK9RSL2X51> ------=_Part_18113_418549683.1754999806243 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: 7bit

Gewysig op deur Wayne Mery

Gekose oplossing

You are using bitdefender?

If so, In Bitdefender -> Protection -> Online Threat Prevention -> toggle off the setting Encrypted web scan. Restart computer and Thunderbird.

Are new messages better?

If not, the Help > Troubleshoot Mode?

Lees dié antwoord in konteks 👍 1

All Replies (3)

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Gekose oplossing

You are using bitdefender?

If so, In Bitdefender -> Protection -> Online Threat Prevention -> toggle off the setting Encrypted web scan. Restart computer and Thunderbird.

Are new messages better?

If not, the Help > Troubleshoot Mode?

Helpful?

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Wayne, you're a genius! Yes, I'm using Bit defender; went into settings and disabled Encrypted Webscan, restarted, and VOILA! Fied the problem! I've just replied to another Thunderbird user and told him (everyone) of the solution. Gold Star, Wayne!

Helpful?

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Solution update posted at 8:48 Eastern time (12:48 UTC) Thursday by Alexlandru_BD, an admin at bitdefender, "The developers reverted the changes made in the last signature update and this should do the trick until a permanent fix is deployed. Just click on update in systray and reboot once completed. But keep in mind this change is being rolled out gradually, so it may not reach everyone at the same time.." More details at https://www.reddit.com/r/Thunderbird/comments/1mo693n/comment/n8ammvq/

Helpful?

Vra 'n vraag

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