Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot print emails

  • 3 antwoorde
  • 6 hierdie probleem
  • 192 views
  • Laaste antwoord deur ricmorte

ricmorte
ricmorte
more options

I am unable to print emails - the dialogue hangs at print preview screen where nothing is displayed apart from the circling wheel. Same for all accounts.

Fedora Linux 41 / KDE Plasma 6.2.5 / Graphics platform Wayland / Thunderbird 128.6.0-1.fc41

Thunderbird will not print to either printer (Epson Workforce Pro - WF-5110 or HPLaserJet P2015dn) rendering Thunderbird impossible to use fully.

Printers always:

  • print a test page successfully
  • print in all other apps including LibreOffice
  • print web pages
  • print same emails using Kmail client (installed as 2nd client if only to print emails as workaround)

Print using system dialogue does not work from Thunderbird (most options greyed-out including Print).

  • reinstalling printers makes no difference
  • reinstalling Thunderbird makes no difference

Cause: configuration setting or permissions issue or....

I'm out of options and can't think of anything else to try. As a long-term user of Thunderbird (>12 years) I'd really like to get this working. Thanks, Ric

I am unable to print emails - the dialogue hangs at print preview screen where nothing is displayed apart from the circling wheel. Same for all accounts. Fedora Linux 41 / KDE Plasma 6.2.5 / Graphics platform Wayland / Thunderbird 128.6.0-1.fc41 Thunderbird will not print to either printer (Epson Workforce Pro - WF-5110 or HPLaserJet P2015dn) rendering Thunderbird impossible to use fully. Printers always: * print a test page successfully * print in all other apps including LibreOffice * print web pages * print same emails using Kmail client (installed as 2nd client if only to print emails as workaround) Print using system dialogue does not work from Thunderbird (most options greyed-out including Print). * reinstalling printers makes no difference * reinstalling Thunderbird makes no difference Cause: configuration setting or permissions issue or.... I'm out of options and can't think of anything else to try. As a long-term user of Thunderbird (>12 years) I'd really like to get this working. Thanks, Ric

Gekose oplossing

Reply to self... The problem was entirely of my own making. I had installed Thunderbird and also the flatpak version on top. This was a hangover from testing the installation and apps and I'd forgotten to delete one of them. Deleting the flatpak version solved the issue immediately. Ric

Lees dié antwoord in konteks 👍 2

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Try this: Help/Troubleshooting Info, Printing (bottom of tab), Clear saved print settings, restart TB, do a test print.

ricmorte
ricmorte Vraag-eienaar
more options

Hello, This was well hidden, but it did not solve the problem. Exactly the same behaviour as before. Thanks Ric

ricmorte
ricmorte Vraag-eienaar
more options

Gekose oplossing

Reply to self... The problem was entirely of my own making. I had installed Thunderbird and also the flatpak version on top. This was a hangover from testing the installation and apps and I'd forgotten to delete one of them. Deleting the flatpak version solved the issue immediately. Ric