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nothing has changed but I now can not print or print preview emails using any of the networked printers or to PDF. I get Printing (not responding)

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  • Last reply by It's me

It's me
It's me
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Out of the blue the print facility has just stopped working. No changes have been made. We have two networked printers and also print to PDF.

Whenever we try any of these, including "Print Preview" thunderbird crashes and needs to restart.

attaced are images of the dialogue boxes

Out of the blue the print facility has just stopped working. No changes have been made. We have two networked printers and also print to PDF. Whenever we try any of these, including "Print Preview" thunderbird crashes and needs to restart. attaced are images of the dialogue boxes
Attached screenshots

Chosen solution

First, reset the printer by opening Tools/Options/Advanced/General/Config. editor, then right-click the preference print_printer, Reset, OK, restart TB, then see if Print Preview works. Even if responds without an error, you may still experience the problem discussed here.

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

First, reset the printer by opening Tools/Options/Advanced/General/Config. editor, then right-click the preference print_printer, Reset, OK, restart TB, then see if Print Preview works. Even if responds without an error, you may still experience the problem discussed here.

It's me
It's me Question owner
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The only thing that worked was reverting to version 45 of Tunderbird!!!

Thanks for your help, but how crazy that the newest version is so problematic.

Thanks again.