Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird Folders not displayed

  • 2 antwoorde
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur gordon35

more options

Good day I am running Thunderbird 78.11.0(64bit) on a MacBook Pro with Catalina 10.15.7. When I start Thunderbird it starts OK, but doesn't display any folders. I tried deleting the .msf files but it had no impact. What else can I try? Many thanks

Good day I am running Thunderbird 78.11.0(64bit) on a MacBook Pro with Catalina 10.15.7. When I start Thunderbird it starts OK, but doesn't display any folders. I tried deleting the .msf files but it had no impact. What else can I try? Many thanks

All Replies (2)

more options

Hello there Gordon 35. We have read your message. We try to help you.


Oké ,we can try to reinstall the Thunderbird Software. Or you could reinstall them both. Your Operating system and the Thunderbird Software.

You can also use to rebuild the database by reading this form below

https://support.mozilla.org/en-US/kb/rebuilding-global-database It can change some issues.

Or Disable all add-ons and extensions run Thunderbird in safe modus. Look if this problem has disappeared , it is then this might be the problem.

https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

Greetings firefoxvolunteer.

Gewysig op deur День сумо

more options

Thank you very much I deleted the global-messages-db.sqlite file and that solved the problem.