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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.
Opgelos In die argief

Old e-mail address blocked

Firefox Sync data
Wesley Branton replied
Guylain
Guylain

Good day,

I need to connect to my previous account, but my e-mail address is unavailable and / or deleted since few years. How could I get connected please to my account without the code sent to my desactivated old e-mail mailbox?

Regards,

Guylain Bastien

Good day, I need to connect to my previous account, but my e-mail address is unavailable and / or deleted since few years. How could I get connected please to my account without the code sent to my desactivated old e-mail mailbox? Regards, Guylain Bastien

All Replies (1)

Wesley Branton
Wesley Branton

Gekose oplossing

Hi Guylain! Unfortunately, if you no longer have access to the old email address that the account is registered with, the chances of recovering your account are slim to none. This is because there's no way to verify that you are the account holder.

You will need to create a new Firefox account with your current email address.