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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Mozilla freezes computer

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  • 1 het hierdie probleem
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  • Laaste antwoord deur cor-el

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After lastest update for win 10 when i tried to open mozilla it just completly froze my computer(and didn't open). Reinstaling it didn't help.

After lastest update for win 10 when i tried to open mozilla it just completly froze my computer(and didn't open). Reinstaling it didn't help.

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Boot the computer in Windows Safe mode with network support to see if that has effect in case other software (services/drivers) is causing problems.