Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

ONE website crashes my modem - only with Firefox.

  • 21 antwoorde
  • 1 het hierdie probleem
  • 13 views
  • Laaste antwoord deur Shadow110

_Howard
_Howard
more options

Sorry, but this is a repeat of an old problem, with a new glitch.

This is the text of the old question: "When I connect to homedepot.com, after a minute or so, I lose my DSL connection (red light on modem). This ALWAYS happens on that web site and ONLY on that web site. What the hell? It does not happen with (ugh) internet explorer. I am using Firefox 54.0.1 64-bit on Windows 7, SP1."

I have updated to the latest Firefox, and still have the problem on the computer.

I also use Firefox on my Android phone. Today, I connected to homedepot.com using the phone through my wi-fi router. The modem crashed. After reconnecting, I connected to the same site - again through my wi-fi router - using Chrome on my phone, and there was no problem. So it isn't the computer's OS, as was suggested. I have been using Firefox since version 1.0 and have never had any serious - or strange - problems. Hate to give up on it. Any ideas?

Sorry, but this is a repeat of an old problem, with a new glitch. This is the text of the old question: "When I connect to homedepot.com, after a minute or so, I lose my DSL connection (red light on modem). This ALWAYS happens on that web site and ONLY on that web site. What the hell? It does not happen with (ugh) internet explorer. I am using Firefox 54.0.1 64-bit on Windows 7, SP1." I have updated to the latest Firefox, and still have the problem on the computer. I also use Firefox on my Android phone. Today, I connected to homedepot.com using the phone through my wi-fi router. The modem crashed. After reconnecting, I connected to the same site - again through my wi-fi router - using Chrome on my phone, and there was no problem. So it isn't the computer's OS, as was suggested. I have been using Firefox since version 1.0 and have never had any serious - or strange - problems. Hate to give up on it. Any ideas?

Gekose oplossing

I changed the DNS in my router and then browsed homedepot.com for about ten minutes with no problems.

I had connected the computer directly to the modem, without the router, and still had the problem. But I guess I was using the default DNS then as well.

So I am going to call this fixed and I really do appreciate all of your assistance,

But the fact remains that only Firefox gave this problem. Chrome and IE did not cause the failure.

Again, thanks to all of you.

Lees dié antwoord in konteks 👍 0

All Replies (1)

Shadow110
Shadow110
more options

DO not forget to shut down Firefox properly using the 3 Bar Menu and Exit, then restart.

  1. 1
  2. 2