Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Google Sheets "Unable to Load file" in Firefox

more options

I am able to open my Google Sheet from the Google drive. The sheet loads and I can even switch tabs on the sheet. When I select the pivot table tab I can scroll up and down on the sheet but as soon as I click a cell on the page I receive the error: "Unable to load file". I have tried running Firefox in safe mode and reset Firefox both of which were unsuccessful. I am not experiencing this error in Explorer, Chrome, or Opera. Any other ideas?

I am able to open my Google Sheet from the Google drive. The sheet loads and I can even switch tabs on the sheet. When I select the pivot table tab I can scroll up and down on the sheet but as soon as I click a cell on the page I receive the error: "Unable to load file". I have tried running Firefox in safe mode and reset Firefox both of which were unsuccessful. I am not experiencing this error in Explorer, Chrome, or Opera. Any other ideas?

All Replies (1)

more options

Hi kousoulos, I don't know what is involved in pivoting a table on Google Sheets... If no other Firefox support volunteers recognize this issue, you might try posting on Google's forums to see whether this is a known incompatibility:

https://productforums.google.com/forum/#!forum/docs