Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have an account but the email that it is synced to no longer exists What do I do to log in?

  • 1 antwoord
  • 4 hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

I have a firefox account already for syncing all my settings bookmarks etc. The email tied to it though no longer exists. It was ***@gmail.com. When I punched it in it told me it needed to verify that it was me so it sent an email to that email. trouble is it is being sent to a nonactive account and bouncing back before I had a chance to change the email on the account. Am I essentially shit out of luck?

edit: removed private information for your protection. (philipp)

I have a firefox account already for syncing all my settings bookmarks etc. The email tied to it though no longer exists. It was ***@gmail.com. When I punched it in it told me it needed to verify that it was me so it sent an email to that email. trouble is it is being sent to a nonactive account and bouncing back before I had a chance to change the email on the account. Am I essentially shit out of luck? <sub>edit: removed private information for your protection. (philipp)</sub>

Gewysig op deur philipp

Gekose oplossing

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address
Lees dié antwoord in konteks 👍 0

All Replies (1)

more options

Gekose oplossing

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address