Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Print Preview does not work in Thunderbird. The screen flasshes a message which dispappears immediately so I cannot read it. Printing works fine.

  • 2 antwoorde
  • 7 hierdie probleem
  • 1 view
  • Laaste antwoord deur BirdyNumNums

BirdyNumNums
BirdyNumNums
more options

I am using Windows 10 and Thunderbird 45.6.0. When I try to use Print Preview, the screen flashes a message which disappears so quickly that I cannot read it. Printing works fine. I am printing to a network printer Brother MFC-9340CDW.

I am using Windows 10 and Thunderbird 45.6.0. When I try to use Print Preview, the screen flashes a message which disappears so quickly that I cannot read it. Printing works fine. I am printing to a network printer Brother MFC-9340CDW.

Gekose oplossing

Thank you for your help Bruce.

I decided to try another approach before doing what you suggested.

The approach was to use the Thunderbird config editor via accessing it through Tools-Options-Advanced Panel - General Tab. I clicked on Config-Editor and read the warning message and proceeded. In the Search Field I typed print_printer. Below automatically some info appeared. I then right-clicked on the line print_printer for my Brother printer and selected Reset. Then I exited from there and went back to Thunderbird email. I then pressed print preview for an email and it worked.

This suggestion was made in another trouble titled "Print Preview not functioning" posted by Ken15 on 5 June 2016.

Lees dié antwoord in konteks 👍 17

All Replies (2)

user1121639
user1121639
more options

First, run a Check Disk to correct errors in the file system on your computer How to run a "Check Disk" in Windows

If the problem continues after that, then try uninstalling and reinstalling Thunderbird.

When you uninstall Thunderbird, it should not remove your Thunderbird Profile folder which contains all your Thunderbird settings and e-mails. So when Thunderbird gets installed again, it will see your Profile folder and automatically use it.

Even so, I recommend that you backup your Thunderbird Profile Folder to another location for safekeeping: Profile folder - Thunderbird

BirdyNumNums
BirdyNumNums Vraag-eienaar
more options

Gekose oplossing

Thank you for your help Bruce.

I decided to try another approach before doing what you suggested.

The approach was to use the Thunderbird config editor via accessing it through Tools-Options-Advanced Panel - General Tab. I clicked on Config-Editor and read the warning message and proceeded. In the Search Field I typed print_printer. Below automatically some info appeared. I then right-clicked on the line print_printer for my Brother printer and selected Reset. Then I exited from there and went back to Thunderbird email. I then pressed print preview for an email and it worked.

This suggestion was made in another trouble titled "Print Preview not functioning" posted by Ken15 on 5 June 2016.