We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes - auto refresh and lost all tabs

more options

i used firefox from my last desktop shutdown with hundreds tabs opened. i did set to intact tabs from last session when everytime i use firefix, however i lost all of them when today i open firefox and auto run a refresh telling me all my add-on are gone and no longer works. it dont generate a data folder from old firefox data on my desktop, so how can i restore tabs from that data file.

i used firefox from my last desktop shutdown with hundreds tabs opened. i did set to intact tabs from last session when everytime i use firefix, however i lost all of them when today i open firefox and auto run a refresh telling me all my add-on are gone and no longer works. it dont generate a data folder from old firefox data on my desktop, so how can i restore tabs from that data file.

All Replies (1)

more options

Could you check if you have an extra profile folder in the following location:

Select the following shortcut, copy it, then paste it to the Windows systemwide search box (or the Run dialog) and press Enter to load it:

%APPDATA%\Mozilla\Firefox\Profiles

There must be at least one folder here, the one you have now. Can you find other folders? If you look inside other folders, do any of them appear to be updated to the time before the Refresh? In that case we can suggest how to help Firefox "see" that folder.