Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Everything I print from from browsers is printing purple

  • 4 antwoorde
  • 2 hierdie probleem
  • 8 views
  • Laaste antwoord deur the-edmeister

more options

This all started with printing a fedex shipping label. Now everything I print from the internet...for example a return label for amazon is now printing purple. When I print from Chrome it does not print purple.

This all started with printing a fedex shipping label. Now everything I print from the internet...for example a return label for amazon is now printing purple. When I print from Chrome it does not print purple.

Gekose oplossing

Several printer issues can be resolved by resetting Firefox's printer settings:

1. In the Address or URL bar, type: about:config and press Enter.

( "This might void your warranty!" warning page may appear. Click 'I'll be careful, I promise!' to continue to the about:config page.

2. In the Search field, type print_printer.

3. Right-click on the print_printer setting and select Reset.

Click the menu button [the three bars] and then click the Exit icon .

When you start Firefox again, try printing the same page with which you had problems previously.

Lees dié antwoord in konteks 👍 2

All Replies (4)

more options

Gekose oplossing

Several printer issues can be resolved by resetting Firefox's printer settings:

1. In the Address or URL bar, type: about:config and press Enter.

( "This might void your warranty!" warning page may appear. Click 'I'll be careful, I promise!' to continue to the about:config page.

2. In the Search field, type print_printer.

3. Right-click on the print_printer setting and select Reset.

Click the menu button [the three bars] and then click the Exit icon .

When you start Firefox again, try printing the same page with which you had problems previously.

more options

Thanks! This fixed the issue.

more options

I am trying this. When I type in print_printer I get just a white screen. It does not recognize this selection. Where do I go from here?

more options

carolganz,

That will happen if a Printer was never used thru Firefox.

Please start your own thread here: https://support.mozilla.org/en-US/questions/new

And provide the requested information while using Firefox to create the new questions thread.