Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Whenever I print an email I get a pop up box saying Thunderbird quit unexpectedly. Thunderbird doesn't quit. I click ignore it prints OK. Everytime I print.

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Matt

mcruik
mcruik
more options

Whenever I print an email from Thunderbird I get a pop up box that says Thunderbird quit unexpectedly with the options to send a report, reopen or ignore. However Thunderbird never quits... If I click ignore then the file prints with no difficulty. A second pop-up box comes up during the printing but again if I click ignore Thunderbird goes back to normal. At no time does Thunderbird actually quit or crash. There is just a long delay before the print job starts, and I have to twice click on the "ignore" button on pop up notices. This is an annoyance each time I print anything in Thunderbird. This happens every time. It doesn't matter what printer I print to.

I am using a MacBook Pro. OSX 10.9.4 Thunderbird 24.6.0 Printing wirelessly to an Epson Workforce 545 and wired to a Canon MF4350d

Whenever I print an email from Thunderbird I get a pop up box that says Thunderbird quit unexpectedly with the options to send a report, reopen or ignore. However Thunderbird never quits... If I click ignore then the file prints with no difficulty. A second pop-up box comes up during the printing but again if I click ignore Thunderbird goes back to normal. At no time does Thunderbird actually quit or crash. There is just a long delay before the print job starts, and I have to twice click on the "ignore" button on pop up notices. This is an annoyance each time I print anything in Thunderbird. This happens every time. It doesn't matter what printer I print to. I am using a MacBook Pro. OSX 10.9.4 Thunderbird 24.6.0 Printing wirelessly to an Epson Workforce 545 and wired to a Canon MF4350d

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

and do you submit the report? If not do so and perhaps we can have a look at it.

https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports