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Crash caused by inactivity?

Hi, We use about ten Android tablets running Firefox in our shop for our employees to enter on a webpage daily some informations. Tablets are programmed to keep display … (funda kabanzi)

Hi,

We use about ten Android tablets running Firefox in our shop for our employees to enter on a webpage daily some informations. Tablets are programmed to keep display active 24h/7d, firefox is pinned so the app stay opened and users don't go to other app. The extension LeechBlock NG prevent users from accessing other webistes. Everything work well except on mondays morning.

Without fault first person to try to connect on the website will see the app crash to the desktop. Since the app is pinned user will have to wait for a supervisor to come in and unpin the crashed (and invisible) app, re-launch it and pin it. Then it will work all week without issue as long as the tablet is used at least once a day. We recently added a new tablet which is used less than others and that one does crash during the week but never twice in same day. Here's the crash report that we have (I checked multiples tablets and they all share the same crash code):

99526033-8b07-4d48-9ea2-bf4b81157f56 mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Invalid metadata observation: Observed view time is invalid (too long)


mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Invalid metadata observation: Observed view time is invalid (too long)

at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:21)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:1)
at mozilla.appservices.places.uniffi.FfiConverter$DefaultImpls.liftFromRustBuffer(places.kt:13)
at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.liftFromRustBuffer(places.kt:6)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:2)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:1)
at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.lift(places.kt:7)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:3)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:2)
at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:2)
at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:1)
at mozilla.appservices.places.uniffi.PlacesConnection.noteHistoryMetadataObservation(places.kt:162)
at mozilla.appservices.places.PlacesWriterConnection.noteHistoryMetadataObservation(PlacesConnection.kt:19)
at mozilla.components.browser.storage.sync.PlacesHistoryStorage$noteHistoryMetadataObservation$2.invokeSuspend(PlacesHistoryStorage.kt:63)
at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9)
at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:107)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
at java.lang.Thread.run(Thread.java:923)
Suppressed: kotlinx.coroutines.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@57af652, java.util.concurrent.Executors$FinalizableDelegatedExecutorService@1d40d23]

Wondering if someone can help me decypher this to fix/prevent it. Is it the extension or browser itself that cause the crash if the page hasn't changed long enough? Thanks for suggestions (I will not consider "have you tried without the extension" as a valid suggestion)

Asked by SimonProulx2999 11 izinyanga ezidlule

Answered by SimonProulx2999 11 izinyanga ezidlule

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Firefox for Android as default browser shows Google icon on 'type address' window.

I have installed Firefox for Android on my Galaxy S22. When I click on the Firefox icon on my app screen to bring up the app, I get a page with "Firefox Browser" at the t… (funda kabanzi)

I have installed Firefox for Android on my Galaxy S22. When I click on the Firefox icon on my app screen to bring up the app, I get a page with "Firefox Browser" at the top, BUT the blank to enter a web address (that one wants to visit) shows at the left end a Google icon. I try to stay away from Google whenever possible. Whose browser will I be using if I type the desired web address into the described blank: Google or Firefox. If it is, in fact, the Firefox browser, why does it show the Google icon?

Thanks for reading, help and suggestions.

Asked by Richard 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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fonts are messed up

I cannot even upload multiple screenshots, it is stuck at uploading. Everywhere fonts are just like this. The whole browser is unusable. I switched from Chromium and it's… (funda kabanzi)

I cannot even upload multiple screenshots, it is stuck at uploading. Everywhere fonts are just like this. The whole browser is unusable. I switched from Chromium and it's just giving me more and more issues here. I had to tweak dev options, config, and what not. And even after all that, now fonts are dead.

I am using three extensions: uBlock, AdGuard, and DarkReader and none of them are messing up.

Asked by Amay 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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Firefox crashes Android system and System UI processes after every image download

Firefox crashes Android system and System UI processes after every image download. It happens after every image download finishes. Firefox version in screenshots. … (funda kabanzi)

Firefox crashes Android system and System UI processes after every image download.

It happens after every image download finishes.

Firefox version in screenshots.

Asked by ssssaaaa 7 izinyanga ezidlule

Answered by Paul 7 izinyanga ezidlule

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How to disable related term sites in history from being grouped?

I remember sites with related terms not always being grouped up not too long ago. The change isn't bad but would like to know how to disable it. The main issue being ever… (funda kabanzi)

I remember sites with related terms not always being grouped up not too long ago. The change isn't bad but would like to know how to disable it. The main issue being ever since this change was implemented, it breaks some functionality. It keeps you from being able to look through the rest of your history until you delete the group. Either it prevents you from continuing to scroll down. Or when you do keep scrolling, it keeps looping the sites already shown.

Asked by justinzhu17 2 iminyaka edlule

Answered by Paul 2 iminyaka edlule

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App Permissions: "download files without notification"

Hi everyone. I hope you're doing well. So, I've been thinking about downloading the Firefox browser for Android but I am worried. I saw this among the app permissions o… (funda kabanzi)

Hi everyone. I hope you're doing well.

So, I've been thinking about downloading the Firefox browser for Android but I am worried.

I saw this among the app permissions on Google Play Store: "download files without notification". And I am worried.

And I need to know:

- What files does Firefox download without notification?

- Why does Firefox download files without notification?

- When does Firefox download files without notification?

- Why and how should I trust an app to the have the ability to download anything it desires at anytime it desires without my knowledge or my choice to accept or decline?

Could you please help me and tell how this app is safe?

Thanks. Have a good day!

Asked by 🌞 3 izinyanga ezidlule

Answered by TyDraniu 3 izinyanga ezidlule

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android app does not work

The android does not work anymore, it happened last week. I have reinstalled the app but that does not work. In the image is an example what I see when I try to open a we… (funda kabanzi)

The android does not work anymore, it happened last week. I have reinstalled the app but that does not work. In the image is an example what I see when I try to open a webpage. The webpage won't begin with loading.

Asked by WeiDe 11 izinyanga ezidlule

Answered by Paul 10 izinyanga ezidlule

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Manage bookmark folders in Firefox for Android

The Bookmarks option cannot be found on the 3-points menu, con trary to the following help topic: https://support.mozilla.org/en-US/kb/manage-bookmark-folders-firefox-an… (funda kabanzi)

The Bookmarks option cannot be found on the 3-points menu, con trary to the following help topic: https://support.mozilla.org/en-US/kb/manage-bookmark-folders-firefox-android#w_create-a-new-bookmark-folder There are several options like the following three, but Bookmarks is not there: Select tabs, Share all tabs, Tabs settings, etc.

What is this issue, and how can I manage tabs folders, please? How can tabs folders be managed like making a new tabs folder or rename it?

Asked by Straydog 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

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Blank pages, pages fail to load, padlock icon with red slash

As with other recent posters on this support forum, I am also experiencing the bug on Firefox for Android 114.2.0 where all pages fail to load, only a blank screen is sho… (funda kabanzi)

As with other recent posters on this support forum, I am also experiencing the bug on Firefox for Android 114.2.0 where all pages fail to load, only a blank screen is shown, along with the padlock icon having a red slash.

This started 2 days ago when I updated to Firefox 114.2.0 and also updated to Android 13 patch level June 1, 2023.

I will attach screenshots of the blank page, the Firefox about page, the Play Store app info, and the Settings app info.

I have gone through this support forum, and it looks like all of these posts are for the same issue: https://support.mozilla.org/en-US/questions/1416843 https://support.mozilla.org/en-US/questions/1416646 https://support.mozilla.org/en-US/questions/1416800 https://support.mozilla.org/en-US/questions/1416794 https://support.mozilla.org/en-US/questions/1416820 https://support.mozilla.org/en-US/questions/1416783 https://support.mozilla.org/en-US/questions/1415832 https://support.mozilla.org/en-US/questions/1416685 https://support.mozilla.org/en-US/questions/1412113 https://support.mozilla.org/en-US/questions/1416247 https://support.mozilla.org/en-US/questions/1405626 https://support.mozilla.org/en-US/questions/1416112 https://support.mozilla.org/en-US/questions/1416294 https://support.mozilla.org/en-US/questions/1416350 https://support.mozilla.org/en-US/questions/1416113 https://support.mozilla.org/en-US/questions/1416263 https://support.mozilla.org/en-US/questions/1416061 https://support.mozilla.org/en-US/questions/1416241 https://support.mozilla.org/en-US/questions/1416330 https://support.mozilla.org/en-US/questions/1415775 https://support.mozilla.org/en-US/questions/1415892 https://support.mozilla.org/en-US/questions/1415735 https://support.mozilla.org/en-US/questions/1415819

To me, from reading through these pages and other places online, it appears that the problem is triggered by an update to a recent version of Firefox, an update to a recent version of Android, or a combination of both. It also appears that updating the app will fix the issue (updating at all, not updating to a specific version), or reinstalling the app. Some have said they had luck with clearing the cache and restarting their phone. Some have also said that despite these fixes working temporarily, the issue reoccurred for them.

Many recent reviews in the Google Play Store page seem to be talking about this issue: https://play.google.com/store/apps/details?id=org.mozilla.firefox&hl=en_US&gl=US I will also attach screenshots of a few of the relevant reviews.

Here is also a forum post on Lemmy talking about this issue: https://lemmy.ml/post/1541824

I figure that I will just be able to wait for the next version of Firefox to be released, and it will fix itself, since I do not want to lose my browser data. I am just making this post because I was wondering if this is a known issue to the devs, or if they read the support forum or the Play Store reviews. I tried looking through the issue tracker at https://bugzilla.mozilla.org/describecomponents.cgi?product=Fenix but I could not find any relevant entries.

Thanks for any response! Not trying to bug anyone or be negative, Firefox is amazing and I am super appreciative for all of the devs, and the community. I thought maybe collecting all the info in one place might be helpful for someone.

Asked by cory171185 10 izinyanga ezidlule

Answered by Paul 10 izinyanga ezidlule

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Mozilla 120 Hard-Freezing my Android 11 Phone

Hello, Firefox 120 is freezing my Android 11 phone when I start typing on the search bar (weirdly it start to happens when a space is inserted). It freezes so hard that … (funda kabanzi)

Hello,

Firefox 120 is freezing my Android 11 phone when I start typing on the search bar (weirdly it start to happens when a space is inserted). It freezes so hard that pretty much it takes 30-min to 1 hour for the phone to restart or the battery to drain.

Reverting to 119.1.1 solves the problem immediately.

My guess would be that maybe the search bar or the suggestion related code introduced something weird, as I do have a lot of bookmarks. Nevertheless, it's definitely a new issue (been using Firefox mobile since first day around 2010) and introduced in 120.0.

Since the phone is hard freezing, I can't even connect in ADB and try to see any message hinting at what's wrong. If there's a crash trace maybe some info could be dug there.

Thanks in advance for the help!

Asked by hatt.droid 5 izinyanga ezidlule

Answered by hatt.droid 5 izinyanga ezidlule

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Camera is not working

So I have installed Firefox on my Galaxy S20 Plus running Android 12. All permissions are granted and everything is working except the camera. When testing it with https:… (funda kabanzi)

So I have installed Firefox on my Galaxy S20 Plus running Android 12. All permissions are granted and everything is working except the camera. When testing it with https://webcammictest.com/ it ask for permission to use the camera and mic. I of cause allow the use and afterwards it says: The device is not found.

I have tested the mic alone and it is working. The test site is also working in Chrome, Edge, Vivaldi and Brave. So chromium browser do not have any issue with the camera or mic. I have also tried other tests sites with the same result.

I first noticed it when I had to call my doctor which sent a link to a site with camera feedback on. I was surprised and stressed about it wasn't working. Having a doctor waiting and a sick child, while installing Chrome to get it working, was not a fun experience.

Asked by Kenneth 2 iminyaka edlule

Answered by Kenneth 1 unyaka odlule

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JavaScript

Hello. I have the most recent update for Android Firefox. Suddenly I can not watch videos because it says my JavaScript is off. I have not done anything to change any … (funda kabanzi)

Hello. I have the most recent update for Android Firefox. Suddenly I can not watch videos because it says my JavaScript is off. I have not done anything to change any settings. And I am unable to get into "About:Config" to change anything. The version of Android Firefox is 117.0. I would appreciate a response as soon as possible. Thank you so much. Sincerely, Steven Nickerson [email address]

Asked by Nicolas 8 izinyanga ezidlule

Answered by Nicolas 7 izinyanga ezidlule

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Firefox doesn't synchronize logins and passwords after login into Android app.

Hello, Today I wanted to switch from Chrome to Firefox(103.2.0) on my mobile and after logging in everything seemed fine until I had to login into an account. I discover… (funda kabanzi)

Hello,

Today I wanted to switch from Chrome to Firefox(103.2.0) on my mobile and after logging in everything seemed fine until I had to login into an account. I discovered that none of my saved logins have been synchronised. On desktop I use Firefox(104.0)

  • I do not use a master password
  • I tried to synch manually through settings
  • The browsers across all platforms are up to date

How can I synch my content through my Firefox account?

Thanks.

Asked by bolletje14 1 unyaka odlule

Answered by bolletje14 1 unyaka odlule

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Unable to rearrange tabs on Firefox Nightly for Android.

Previously I was able to rearrange the tabs in Firefox Nightly for Android in what ever order I wanted. This appears to no longer be the case after I updated it. I am ask… (funda kabanzi)

Previously I was able to rearrange the tabs in Firefox Nightly for Android in what ever order I wanted. This appears to no longer be the case after I updated it. I am asking to see if this is a bug, or said feature was removed on purpose.

Asked by Jaoheah 9 izinyanga ezidlule

Answered by TyDraniu 9 izinyanga ezidlule

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The lack of a JavaScript switch in Firefox (Android) - why?

I have noted from a web search that the subject of Javascript in Firefox (Android) has caused issues for some users of this browser. I understand that JavaScript is now … (funda kabanzi)

I have noted from a web search that the subject of Javascript in Firefox (Android) has caused issues for some users of this browser.

I understand that JavaScript is now enabled by default in the standard version of Firefox (Android). It appears that once upon a time there was a config setting that could be tweaked to switch JavaScript on or off, but that setting may no longer work. Additionally, I also understand there are add-ons for the Android version of Firefox that can, amongst other things, apparently switch JavaScript on or off.

People here might be surprised to learn that the minimalist Firefox Focus (Android) browser already has a built-in, easily accessible, switch to turn JavaScript on or off:

Settings > Privacy & Security > Web Content > Block JavaScript

So, the point I would like to raise with Mozilla (but it seems to be impossible to contact them directly) is, if it is available in Firefox Focus (Android), why the heck is this switch not available in the mainstream, standard version of Firefox (Android)? It makes absolutely no sense not to have it, surely?

I would suggest that a good place to include a JavaScript switch would be in the 'Site permissions' section of Firefox (Android) settings. It is merely a suggestion as, for example, within the rather useful competitor Vivaldi (Android) browser there is such a switch located here:

Settings > WEB PAGES > Site settings > JavaScript

As for why there should be a JavaScript switch within Firefox (Android), that question is largely irrelevant. Mozilla have already seen a need to include it in Firefox Focus (Android), so what possible good reason could there be for not including it in Firefox (Android)? It mystifies me, and it's omission is an inconvenience too.

Does anyone here have a sensible answer to this question?

Asked by SaturnV 1 unyaka odlule

Answered by Paul 1 unyaka odlule