Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

android app does not work

  • 6 uphendule
  • 24 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Paul

more options

The android does not work anymore, it happened last week. I have reinstalled the app but that does not work. In the image is an example what I see when I try to open a webpage. The webpage won't begin with loading.

The android does not work anymore, it happened last week. I have reinstalled the app but that does not work. In the image is an example what I see when I try to open a webpage. The webpage won't begin with loading.
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Hi

We have recently released version 114.2 of Firefox for Android. Does this fix the issue that you are experiencing?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (6)

more options

Isisombululo Esikhethiwe

Hi

We have recently released version 114.2 of Firefox for Android. Does this fix the issue that you are experiencing?

more options

Yes, the new version solves the problem

more options

It came back. (was fixed after update and cache cleared) Firefox 114.2.0, Android 11, HONOR X7 CMA-LX1. build 4.2.0.290. Exact same isue, screen identical to WeiDe's screenshot. Came back yesterday with 22 tabs open. Could it be related ?

more options

Hi

Does switching between two tabs fix the problem?

Does switching to another app and then back to Firefox for Android fix the problem?

Do they have Android dark mode enabled?

more options

I also experience this problem on 114.2.0 on two separate devices (both Android 11). Switching tabs or to another app does not solve the problem. I do not have Android dark mode enabled.

more options

Hi

Thank you for your patience while we have been working to look into and resolve this issue.

Please look out for an update from the Google Play store for Firefox for Android version 115.0.1 that we believe should resolve the issue that you have been experiencing. If you see any further issues similar to this, please reply here and we can look into this further for you.