I-Firefox iOS Community Forum

Why does Firefox mobile for iOS look different on my iPhone 13 pro max vs my wife's iPhone 12 pro max? both UTD on iOS version. I suspect that I must be missing something in settings, but cannot figure this out. See images below.

On my iPhone 13 Pro Max, the Firefox app has the nice home button, tab button, and hamburger menu button on the bottom (address bar on top both cases). On my wife's iPhone 12 Pro Max, it has the "+" for new tab, the 3 dots instead of hamburger menu, and then the tab button. I much prefer the layout on my phone, as does my wife, but I cannot figure out how to change her layout to match mine.

Any help would be much appreciated!

A few days ago I changed my password on my account but I forgot to write it down. Now I tried to change it again but it doesn't remember the current password, resulting in it asking me to enter the 32-character password, but unfortunately I don't have that either. How can I change my password without losing my data? King regards John Papoulakos

I have been attempting for two days to sync my Firefox desktop info (for the bookmarks) to my iphone, and it keeps coming up with a 500 error - see attached.

Please advise as I'd like to have my bookmarks the same in all places. I have an iPhone 11, and as far as I know all versions of Firefox in both places are up-to-date.

Thank you.

I'm opted in to studies, but unable to toggle the switch to opt-out because it is "grayed out" (screenshot attached).

Cannot find any studies-related solution in existing community Q&A except for one that says to toggle the switch to opt out, which isn't an option for me.

Thanks in advance!

During the configuration of my iPad, I noticed that there is no option to add a custom query URL, like it exists under Android. Therefore, after adding the custom search engine (and when it's chosen) the search suggestions are missing. While I know that there are technical limitations regarding Firefox on IOS/IPadOS, I don't think/hope that this is one of them.

Every time I switch out Firefox iOS and switch back, the browser keeps on opening new tab instead of staying at tab I was on. Is there a way to prevent this ?

Need to download Firefox for iOs 12 (specifically 12.5.7 on an iPad Air). I saw advice that gave a download page on a Mozilla site but the address given did not work. The iPad is not able to accept a newer iOs. Is there still such a download somewhere?

In addition to the hack concerns. I was curious if and where, I can see a list of devices that I am signed in

       Please  am advise  and thank you once more!

I was searching on Firefox and encountered a pop up “your iPhone has been hacked” and an ‘OK’, which you are encouraged to use based on immediate attention being required.

This pop up has frozen my app and I cannot close this tab nor can I access any other tabs I have in use. Troubleshooting tried- closed the app several times and also turned my iPhone off and back on and get the same result. I cleared my website search history and use the following security’s settings: Prevent cross tracking, Hide IP address: (from) trackers and websites, Fraudulent Website Warning, Not Secure Connection Warning. I am using the iPhone 14 Pro Max and am running on the most current iOS: 18.5. These settings are for Safari.

Has anyone experienced this situation and know how to close the hacker message tab and what else one might need/want to do in response to this pop up?

Any advise would be most appreciated! Kindly, LaL