Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why am I not prompted for my primary password when I view passwords or payment methods in the mobile app?

  • Akukho zimpendulo
  • 0 zinale nkinga
  • 4 views
  • Open

The question says it all. I have set up a primary password. On my laptop, I am asked to enter it when I look up a password on my password list. When I look up a password on the mobile app, I am not prompted for the primary password. I can reveal or copy any password. It seems like anyone who got access to my phone could get all the passwords.

The question says it all. I have set up a primary password. On my laptop, I am asked to enter it when I look up a password on my password list. When I look up a password on the mobile app, I am not prompted for the primary password. I can reveal or copy any password. It seems like anyone who got access to my phone could get all the passwords.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.