Since last April 2026 update Prime Video no longer displaying thumbnails of shows/movies
Since a few days (last week of April), when I go to Amazon Prime Video, once I log in, the thumbnail no longer display (see attached screenshot). However, when I arrive … (funda kabanzi)
Since a few days (last week of April), when I go to Amazon Prime Video, once I log in, the thumbnail no longer display (see attached screenshot). However, when I arrive on Prime, before logging in, the thumbnails are there (but they might be actual images and not thumbnails). As soon as I log in, all thumbnails disappear and all I have is a text (might be the Alt-Text option for images).
It was working fine over the past weekend. I had a Firefox update at the beginning of the week. I think it somehow messed up my settings.
I tried several things: - clear cash (it clears everything when I close Firefox) - used different privacy settings (was at Strick) - added www.primevideo.com as exception in the privacy settings - was always use private window - had not installed any extension nor plugins - DMR was ON - most of every options were set to OFF or disabled
I tried to reinstall it through Snap Ubuntu 24.04 and it worked but the next day, the problem was back.
I installed Crome and out of the box, the thumbnails are there.