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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Accidentally clicked Allowing AVG Intervention on Firefox

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I accidentally clicked OK to a pop-up link that added AVG protection to Firefox's Google searches. This caused the search box to be branded AVG. But worst, it added a lengthy AVG address in the main Firefox search box that must be removed before an address can be entered. I have found this to be most annoying.

I removed all AVG elements from my computer through the add/delete programs condition, but the hijack condition persisted. Next I removed Mozillo Firefox and reloaded it, but the hijack condition is still there. I haven't been able to trace the source of the hijack file. Can anyone advise how to delete it?

Bruce

I accidentally clicked OK to a pop-up link that added AVG protection to Firefox's Google searches. This caused the search box to be branded AVG. But worst, it added a lengthy AVG address in the main Firefox search box that must be removed before an address can be entered. I have found this to be most annoying. I removed all AVG elements from my computer through the add/delete programs condition, but the hijack condition persisted. Next I removed Mozillo Firefox and reloaded it, but the hijack condition is still there. I haven't been able to trace the source of the hijack file. Can anyone advise how to delete it? Bruce

Isisombululo esikhethiwe

You may have an unwanted AVG extension. Try this:

Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions. Then, if in doubt, disable. (Or, if obviously useless, remove.)

Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

You may need to reselect Google as your search engine on the search bar (icon at the left side).

Any remaining issues (new tab page, home page, etc.)?

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All Replies (1)

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Isisombululo Esikhethiwe

You may have an unwanted AVG extension. Try this:

Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions. Then, if in doubt, disable. (Or, if obviously useless, remove.)

Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

You may need to reselect Google as your search engine on the search bar (icon at the left side).

Any remaining issues (new tab page, home page, etc.)?