Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Receiving a DNS Solution Yahoo Error Handler Page and some pages won't display

  • 2 uphendule
  • 337 zinale nkinga
  • 123455 views
  • Igcine ukuphendulwa ngu mrn001

more options

I recently downloaded the Stuffit Expander and ever since then Firefox hasn't been the same. I receive a DNS Solution Yahoo Error Handler page when I do a search sometimes. And now some pages won't even display for me when they should. How do I get rid of this Yahoo thing (In simple terms please)? Thanks!

Isisombululo esikhethiwe

You may have an unwanted extension that is modifying searchers. Try this:

Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Command+Shift+a
  • Tools menu > Add-ons

In the left column, click Extensions. Then, if in doubt, disable. (Or if it's obviously badware, remove.)

Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Does that help?

Note that when you search from Firefox's address bar, searches that do not contain any spaces are checked as possible server names (e.g., intranet or my.web.server). Most DNS servers just report "no such server" and Firefox bounces the query to Google. However, some DNS servers tell Firefox they found the site and display search results. That could be what you're seeing. If this is new, maybe your DNS servers have been changed? (Not sure how to check that on Mac.)

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 100

All Replies (2)

more options

Isisombululo Esikhethiwe

You may have an unwanted extension that is modifying searchers. Try this:

Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Command+Shift+a
  • Tools menu > Add-ons

In the left column, click Extensions. Then, if in doubt, disable. (Or if it's obviously badware, remove.)

Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Does that help?

Note that when you search from Firefox's address bar, searches that do not contain any spaces are checked as possible server names (e.g., intranet or my.web.server). Most DNS servers just report "no such server" and Firefox bounces the query to Google. However, some DNS servers tell Firefox they found the site and display search results. That could be what you're seeing. If this is new, maybe your DNS servers have been changed? (Not sure how to check that on Mac.)

more options

Thank you jscher2000! This seems to have fixed it! I appreciate it :)