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Annoying popups constantly asking me to download things -help

Kuphostiwe

I've used i-antivirus and deleted infected files. And yet, everytime I use firefox, annoying popups emerge when I click on a website (say, BBC.com or Netflix.com), smaller than the main windown, usually asking me to download something, such as "flash player". I've investigated my flash version and I'm up to date. It's clearly malware, because it also asks me to download various other things. It is a recent phenomenon, within the past few months. I've set my browser preferences to block popups, and these popups still keep coming - in spite of preferences being set to block popups.

I'm on the verge of switching to Safari or another web browser, even though I've loved Firefox. It's because I can't find any support on the internet that can resolve this popup issue once and for all. Please help, I do not want to have to stop using Firefox.

I've used i-antivirus and deleted infected files. And yet, everytime I use firefox, annoying popups emerge when I click on a website (say, BBC.com or Netflix.com), smaller than the main windown, usually asking me to download something, such as "flash player". I've investigated my flash version and I'm up to date. It's clearly malware, because it also asks me to download various other things. It is a recent phenomenon, within the past few months. I've set my browser preferences to block popups, and these popups still keep coming - in spite of preferences being set to block popups. I'm on the verge of switching to Safari or another web browser, even though I've loved Firefox. It's because I can't find any support on the internet that can resolve this popup issue once and for all. Please help, I do not want to have to stop using Firefox.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Shockwave Flash 11.7 r700
  • Version 3.19.1.13088
  • Google Talk Plugin Video Accelerator version:0.1.44.28
  • 5.1.20125.0
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • DivX Web Player version 2.0.2.39
  • Picasa plugin.
  • iPhoto6
  • RealPlayer Plugin

Isisebenziso

  • Firefox 21.0
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:21.0) Gecko/20100101 Firefox/21.0
  • I-URL Yokweseka: http://support.mozilla.org/1/firefox/21.0/Darwin/en-US/

Izandiso

  • Boomerang for GMail 1.2.1 ({65e41d20-f092-41b7-bb83-c6e8a9ab0f57})
  • Clear Cache Button 0.9f ({563e4790-7e70-11da-a72b-0800200c9a66})
  • ColorZilla 2.8.1 ({6AC85730-7D0F-4de0-B3FA-21142DD85326})
  • DoNotTrackMe 2.2.9.520 (donottrackplus@abine.com)
  • Firebug 1.11.4 (firebug@software.joehewitt.com)
  • FlashGot 1.5.5.4 ({19503e42-ca3c-4c27-b1e2-9cdb2170ee34})
  • MeasureIt 0.4.12 ({75CEEE46-9B64-46f8-94BF-54012DE155F0})
  • Save now 3.4 (5074f301b63d1@5074f301b640a.com)
  • Tamper Data 11.0.1 ({9c51bd27-6ed8-4000-a2bf-36cb95c0c947})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Vuze Remote Community Toolbar 3.18.0.7 ({ba14329e-9550-4989-b3f2-9732e92d17cc})
  • Web Developer 1.2.5 ({c45c406e-ab73-11d8-be73-000a95be3b12})
  • Conduit Engine 3.3.3.2 (engine@conduit.com) (Akusebenzi)
  • Screengrab 0.96.3 ({02450954-cdd9-410f-b1da-db804e18c671}) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription:
  • adapterDeviceID: 0x 126
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'none'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: ATI Technologies Inc. -- ATI Radeon HD 6750M OpenGL Engine
  • windowLayerManagerType: OpenGL

Okuthandwayo Okulungisiwe

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 1048576
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size_cached_value: 952320
  • browser.history_expire_days.mirror: 180
  • browser.places.importBookmarksHTML: False
  • browser.places.importDefaults: False
  • browser.places.leftPaneFolderId: -1
  • browser.places.migratePostDataAnnotations: False
  • browser.places.smartBookmarksVersion: 4
  • browser.places.updateRecentTagsUri: False
  • browser.startup.homepage_override.buildID: 20130511120803
  • browser.startup.homepage_override.mstone: 21.0
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 21.0
  • font.internaluseonly.changed: False
  • gfx.blacklist.webgl.msaa: 4
  • keyword.URL: http://search.conduit.com/ResultsExt.aspx?ctid=CT2504091&q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1370551031
  • places.history.enabled: False
  • places.history.expiration.transient_current_max_pages: 98883
  • places.history.expiration.transient_optimal_database_size: 167772160
  • places.last_vacuum: 1320197469
  • plugin.disable_full_page_plugin_for_types: video/x-msvideo,application/x-rtsp,application/sdp,application/x-sdp,video/quicktime,video/mpeg,audio/x-aiff,video/flc,image/tiff,audio/x-midi,audio/mpeg,audio/x-mpeg,audio/mp3,audio/mpeg3,audio/x-mp3,audio/x-mpeg3,audio/x-m4a,audio/x-m4b,audio/x-m4p,image/png,audio/vnd.qcelp,application/pdf
  • privacy.cpd.siteSettings: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • privacy.sanitize.timeSpan: 2
  • security.warn_viewing_mixed: False

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
philipp
  • Top 25 Contributor
  • Moderator
5344 izisombululo 23599 izimpendulo
Kuphostiwe

hello, please remove the save now extension & the toolbar, that you've installed, since it's likely adware.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

hello, please remove the save now extension & the toolbar, that you've installed, since it's likely adware. [[Remove a toolbar that has taken over your Firefox search or home page]] [[Troubleshoot Firefox issues caused by malware]]
kobe 441 izisombululo 5048 izimpendulo
Kuphostiwe

Try checking for Malware/Adware with these free Programs. spybot.info - Spybot Search and Destroy http://www.malwarebytes.org/ - Malwarebytes Anti-Malware http://www.surfright.nl/en/hitmanpro/ - Hitman Pro http://download.cnet.com/AdwCleaner/3000-7786_4-75851221.html - AdwCleaner http://www.eset.com/us/online-scanner/ - Eset Online Scanner http://support.kaspersky.com/5350?el=88446 - TDSS Killer https://www.superantispyware.com/portablescannerhome.html - SuperAntiSpyware Portable

Try checking for Malware/Adware with these free Programs. spybot.info - Spybot Search and Destroy http://www.malwarebytes.org/ - Malwarebytes Anti-Malware http://www.surfright.nl/en/hitmanpro/ - Hitman Pro http://download.cnet.com/AdwCleaner/3000-7786_4-75851221.html - AdwCleaner http://www.eset.com/us/online-scanner/ - Eset Online Scanner http://support.kaspersky.com/5350?el=88446 - TDSS Killer https://www.superantispyware.com/portablescannerhome.html - SuperAntiSpyware Portable