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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox is crashing EVERY time I try to close any of the extra open tabs, is there a fix, VERY FRUSTRATING?

  • 3 uphendule
  • 4 zinale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu the-edmeister

MEWood49
MEWood49
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For the last 2 days, Firefox crashes EVERY time I try to close any extra open tabs. Is there a fix? This is very frustrating. Thanks for any help you can give.

For the last 2 days, Firefox crashes EVERY time I try to close any extra open tabs. Is there a fix? This is very frustrating. Thanks for any help you can give.

Okulungisiwe ngu MEWood49

All Replies (3)

Donnie
Donnie
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We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

MEWood49
MEWood49 Umnikazi wombuzo
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http://crash-stats.mozilla.com/report/index/bp-85503419-cd5c-4d80-be13-21d9c2130113 http://crash-stats.mozilla.com/about/throttling http://crash-stats.mozilla.com/report/index/bp-6f61012e-7548-4d1d-8cf4-8e9312130113 http://crash-stats.mozilla.com/report/index/bp-bd1bb2a7-70fb-4b4e-b393-8c9042130113 http://crash-stats.mozilla.com/report/index/bp-858edb9b-42f3-4dd5-bb3e-c28ba2130113

There appears to be a little over 50 crash reports in the list at this time. Thank you.

the-edmeister
the-edmeister
  • Moderator
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All those crashes appear to be related to Norton Confidential 2012 / 2013. Norton needs to come up with a patch for that issue.

For reference, here is the Bug report.
https://bugzilla.mozilla.org/show_bug.cgi?id=783369

(Please don't comment in that Bug report unless you can provide a patch to fix the problem.) https://bugzilla.mozilla.org/page.cgi?id=etiquette.html