Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Flash player very slow only in FF

  • 7 uphendule
  • 19 zinale nkinga
  • 28802 views
  • Igcine ukuphendulwa ngu philipp

more options

Firefox: 16.0.1 Flash player: 11.4

- Running in safemode - Latest video drivers

When on a youtube video, I can move the mouse around the buttons and it will take about 3 seconds for the mouse to travel between the buttons. The same happens on the BBC News website.

All other flash videos seem to function correctly.

Watching youtube/BBC news in IE works fine. Currently, FF is unusable for these websites.

This also happens in safe mode.

Isisombululo esikhethiwe

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 4

All Replies (7)

more options

hello grapeman, what security related programs are running on your system?

more options

Hi madperson. I have comodo internet security.

more options

Isisombululo Esikhethiwe

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
more options

Disabling protected mode seems to have resolved the issues.

Many thanks!

more options

Disabling protected mode helped me too, I was having exactly the same probelm - Mouse pointer will take a few seconds to change, volume control will take too long in opening up and in general VERY slow flash. I saw that there were two FlashPlayer processes running for me.

Now the important question is, WHY do you keep it as such by default? Why do all such problems happen only with Firefox and not with Chrome? Both run flash, but Chrome runs perfectly with or without this setting.

more options

You raise a good very good point. Why does this only happen in Firefox and not IE/Chrome?

more options

since version 11.3 adobe ships its flash plugin with the protected mode for firefox - ie and chrome get supplied with different versions of the plugin: http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html