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Facebook on Firefox doesn't show chat box on the left

  • 5 uphendule
  • 10 zinale nkinga
  • 527 views
  • Igcine ukuphendulwa ngu user633449

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Hey! Many times I opened facebook to find it blank(a white page with only text - such as facebook, find friends etc.). In addition, I never see the boxes on the left(profile pics of friends) of the page from which you can access the chat(not the right bar!!!)

How can I fix these problem?

Please note that I already tried to disable all my addons.

All Replies (5)

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Will it delete my favourites?

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Nope not at all :) your Favorites, history, saved passwords, etc will all be saved.

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So what would be erased?

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The only thing you will lose are any Extensions, Open websites, and some Preferences.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.