Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

If I am on a long web page, and click the down arrow on my keyboard, it shoots the page to the bottom. If I hit the Up arrow, it shoots straight to the top. WHY?

  • 3 uphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu simon_a6

more options

I want to scroll down a page, but if I use the keyboard arrows to scroll, it just jumps straight down to the foot of a page. Often 'Home' won't take me to the top, but the Up arrow goes straight up. It happens on all web sites.

I want to scroll down a page, but if I use the keyboard arrows to scroll, it just jumps straight down to the foot of a page. Often 'Home' won't take me to the top, but the Up arrow goes straight up. It happens on all web sites.

Isisombululo esikhethiwe

You may have switched on caret browsing.

You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.

  • Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

more options

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

more options

Isisombululo Esikhethiwe

You may have switched on caret browsing.

You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.

  • Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"

more options

Hi. I didn't try it in Safemode, however the 'Claret' was exactly my symptoms, even down to the cursor flashing within pages.

Somehow I hit F7 by mistake. Not exactly sure what purpose that setting s provides, but hey ho, switching it off is great.

Thank you.