Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why does webpage content appear distorted and wy do videos not operate?

  • 1 baphendule
  • 1 inale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu cor-el

more options

When I open a webpage or try to start a video, they do not work properly. The appearance of webpages is distorted. Videos do not run.

When I open a webpage or try to start a video, they do not work properly. The appearance of webpages is distorted. Videos do not run.

All Replies (1)

more options

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)


Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).