Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can you tell me why the OPEN A NEW TAB tab has stooped working; the File|New Tab and Ctrl+C options don't work either?

  • 2 uphendule
  • 11 zinale nkinga
  • 20 views
  • Igcine ukuphendulwa ngu alans99

alans99
alans99
more options

Every option to open a new tab has suddenly failed, including the New Tab option located to the right of all the open tabs; the Ctrl+C keyboard shortcut and the File|New Tab menu option. I have not knowingly made a settings change to bring this about. The only current way to open a new tab is to right-click a link on an open tab and use the Open Link in New Tab option - this works fine.

Every option to open a new tab has suddenly failed, including the New Tab option located to the right of all the open tabs; the Ctrl+C keyboard shortcut and the File|New Tab menu option. I have not knowingly made a settings change to bring this about. The only current way to open a new tab is to right-click a link on an open tab and use the Open Link in New Tab option - this works fine.

All Replies (2)

TonyE
TonyE
  • Moderator
more options

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

There are a couple of places to check for the Ask toolbar:

alans99
alans99 Umnikazi wombuzo
more options

Thank you Tony; little bit of confusion at first as I didn't have the Ask toolbar, then realised the problem must be the MP3 Rocket toolbar which is of course published by Ask. Uninstalled that and Firefox works fine. Thanks again.