Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Cannot bookmark pages after updating to 3.6.15

  • 4 uphendule
  • 7 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu Crossleyan

more options

Just updated from 3.6.8 and cannot bookmark new pages. When it used to bring up a window with title for bookmark and where to put it, now it does nothing. Recent bookmarks shows a long list of BBC IOT programmes (In Our Time) which I have never accessed or bookmarked. Bookmark drop-down list only appears when Firefox has just been started - otherwise I get Bookmark this Page, Subscribe to this Page, Bookmark all tabs, Organize Bookmarks, Bookmarks Toolbar. - But only the last one does anything.

Just updated from 3.6.8 and cannot bookmark new pages. When it used to bring up a window with title for bookmark and where to put it, now it does nothing. Recent bookmarks shows a long list of BBC IOT programmes (In Our Time) which I have never accessed or bookmarked. Bookmark drop-down list only appears when Firefox has just been started - otherwise I get Bookmark this Page, Subscribe to this Page, Bookmark all tabs, Organize Bookmarks, Bookmarks Toolbar. - But only the last one does anything.

Okulungisiwe ngu Crossleyan

Isisombululo esikhethiwe

All Replies (4)

more options

Try disabling the AVG Security Toolbar extension. If not that, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

more options

I have tried:-

  1. 1 With AVG Toolbar Disabled.
  2. 2 With Firefox in safe mode
  3. 3 With AVG toolbar disabled and Firefox in safe mode.

None of these make any difference - still cannot add bookmarks.

more options

Isisombululo Esikhethiwe

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

more options

Yes, followed the instructions in the link: http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox Deleted Places.sqlite and Places.sqlite-journal from profiles> *****.myname Restarted Firefox, used Bookmarks > Organise Bookmarks > Restore (to about a week ago) and all seems well. Note- before using Restore Bookmarks only the top level bookmarks were accessible when adding a bookmark. Thanks for your help.