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How do I stop Adobe Flash Player from crashing my computer whenever I play a flash video using Mozilla?

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Whenever I try to play a flash video my PC completely crashes or freezes.

Whenever I try to play a flash video my PC completely crashes or freezes.

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If Flash videos actually crash your entire computer, rather than causing Adobe Flash plugin has crashed - Prevent it from happening again notice, try this:

Turn off hardware acceleration in your Flash Player display settings (Right-click on any Flash video, click "Settings", select the Display tab and uncheck “Enable hardware acceleration".

Ref: http://kb.mozillazine.org/Flash#Performance_or_display_issues_with_certain_Flash_videos

If you still have problems with Flash, try the troubleshooting suggestions here:

Flash Plugin - Keep it up to date and troubleshoot problems