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The crash report always appears whenever I start up my PC and open Firefox, it does not appear when I close Firefox.

Kuphostiwe

Everytime I start up my PC and open Firefox, the crash report will appear. The crash report does not appear subsequently, it only appears when I first open Firefox. I do not seem to have problems when using Firefox otherwise, though I do get new Firefox windows opening and showing me spam.

Crash ID(s)

1d19f5b9-25db-4f39-9948-447622100518

Everytime I start up my PC and open Firefox, the crash report will appear. The crash report does not appear subsequently, it only appears when I first open Firefox. I do not seem to have problems when using Firefox otherwise, though I do get new Firefox windows opening and showing me spam. == Crash ID(s) == 1d19f5b9-25db-4f39-9948-447622100518

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • -Garmin Communicator Plug-In 2.9.1.0
  • Office Plugin for Netscape Navigator
  • 1.9.0042.0
  • Default Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 8.2.2
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Provides additional functionality on Facebook. See our web site for details.
  • Shockwave Flash 10.0 r45
  • Garmin Communicator Plug-In 2.8.3.0
  • 3.0.50106.0
  • Yahoo! activeX Plug-in Bridge
  • Java(TM) Platform SE binary
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 ( .NET CLR 3.5.30729)

Eminye Imininingwane

Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Norton IPS
1.0
true
{8545daff-ad1e-493f-a37e-eed1ac79682b}
Java Console
6.0.16
true
Java Console
6.0.17
true
Java Console
6.0.19
true
Garmin Communicator
2.9.1.0
true
{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
Microsoft .NET Framework Assistant
1.2.1
true
{20a82645-c095-46ed-80e3-08825760534b}
Norton Toolbar
3.7.2
true
{7BA52691-1876-45ce-9EE6-54BCB3B04BBC}
Java Console
6.0.20
true
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.yahoo.com/?fr=fp-yie8
browser.startup.homepage_override.mstone
rv:1.9.2.3
browser.tabs.warnOnClose
false
extensions.lastAppVersion
3.6.3
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729)
network.cookie.prefsMigrated
true
places.last_vacuum
1273717853
print.print_printer
HP Deskjet F4100 series
print.printer_HP_Deskjet_F4100_series.print_bgcolor
false
print.printer_HP_Deskjet_F4100_series.print_bgimages
false
print.printer_HP_Deskjet_F4100_series.print_command
print.printer_HP_Deskjet_F4100_series.print_downloadfonts
false
print.printer_HP_Deskjet_F4100_series.print_edge_bottom
0
print.printer_HP_Deskjet_F4100_series.print_edge_left
0
print.printer_HP_Deskjet_F4100_series.print_edge_right
0
print.printer_HP_Deskjet_F4100_series.print_edge_top
0
print.printer_HP_Deskjet_F4100_series.print_evenpages
true
print.printer_HP_Deskjet_F4100_series.print_footercenter
print.printer_HP_Deskjet_F4100_series.print_footerleft
&PT
print.printer_HP_Deskjet_F4100_series.print_footerright
&D
print.printer_HP_Deskjet_F4100_series.print_headercenter
print.printer_HP_Deskjet_F4100_series.print_headerleft
&T
print.printer_HP_Deskjet_F4100_series.print_headerright
&U
print.printer_HP_Deskjet_F4100_series.print_in_color
true
print.printer_HP_Deskjet_F4100_series.print_margin_bottom
0.5
print.printer_HP_Deskjet_F4100_series.print_margin_left
0.5
print.printer_HP_Deskjet_F4100_series.print_margin_right
0.5
print.printer_HP_Deskjet_F4100_series.print_margin_top
0.5
print.printer_HP_Deskjet_F4100_series.print_oddpages
true
print.printer_HP_Deskjet_F4100_series.print_orientation
0
print.printer_HP_Deskjet_F4100_series.print_pagedelay
500
print.printer_HP_Deskjet_F4100_series.print_paper_data
1
print.printer_HP_Deskjet_F4100_series.print_paper_height
11.00
print.printer_HP_Deskjet_F4100_series.print_paper_size_type
0
print.printer_HP_Deskjet_F4100_series.print_paper_size_unit
0
print.printer_HP_Deskjet_F4100_series.print_paper_width
8.50
print.printer_HP_Deskjet_F4100_series.print_reversed
false
print.printer_HP_Deskjet_F4100_series.print_scaling
1.00
print.printer_HP_Deskjet_F4100_series.print_shrink_to_fit
true
print.printer_HP_Deskjet_F4100_series.print_to_file
false
print.printer_HP_Deskjet_F4100_series.print_unwriteable_margin_bottom
0
print.printer_HP_Deskjet_F4100_series.print_unwriteable_margin_left
0
print.printer_HP_Deskjet_F4100_series.print_unwriteable_margin_right
0
print.printer_HP_Deskjet_F4100_series.print_unwriteable_margin_top
0
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.downloads
false
privacy.clearOnShutdown.formdata
false
privacy.clearOnShutdown.history
false
privacy.cpd.cookies
false
privacy.cpd.formdata
false
privacy.item.cache
true
privacy.item.downloads
false
privacy.item.formdata
false
privacy.item.history
false
privacy.item.passwords
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.promptOnSanitize
false
privacy.sanitize.sanitizeOnShutdown
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false

Shawn
  • Moderator
42 izisombululo 549 izimpendulo
Kuphostiwe

http://crash-stats.mozilla.com/report/index/1d19f5b9-25db-4f39-9948-447622100518

Norton's Intrusion prevention system is causing the crash. You could try updating Norton. If that doesn't work you could try to disable Norton Intrusion prevention

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

To make sure, you can disable all add-ons in Troubleshoot Firefox issues using Safe Mode

http://crash-stats.mozilla.com/report/index/1d19f5b9-25db-4f39-9948-447622100518 Norton's Intrusion prevention system is causing the crash. You could try updating Norton. If that doesn't work you could try to disable Norton Intrusion prevention [[Troubleshooting extensions and themes]] To make sure, you can disable all add-ons in [[Safe Mode]]